rsaweb

  1. Hanno Labuschagne

    Big RSAWeb FTTH outage

    Big RSAWeb FTTH outage Internet service provider (ISP) RSAWeb is suffering from a widespread fibre-to-the-home (FTTH) outage. Hundreds of RSAWeb users reported problems with accessing the Internet on the outage tracking website Downdetector on Saturday, 11 May 2024.
  3. R

    Fibre line registered to previous owner - Cannot get access

    Hey all, I am hoping someone has experienced what I am experiencing. I bought a house and took occupation. The previous owner gave notice late, so the fibre line in the house is registered to them per Vumatel. I am trying to get my ISP to active the line but Vumatel will not allow it. My ISP...
  4. L

    RSAWEB Price Increase on BF Special

    I am currently on the BF special with RSAWEB where I am paying R685 pm for the Vumatel FTTH 500/200Mbps Uncapped line. Was promised that the price would remain that for the first 12 months. My statement for June now shows an invoice for R1,039.13. Anyone else with RSAWEB whose BF deal was...
  5. Jan

    Symmetric 100Mbps uncapped FTTH price comparison - May 2023

    Fibre war in South Africa — 100Mbps uncapped packages compared Wirulink provides cheaper 100 Mbps fibre packages than some of its larger competitors, such as Afrihost and Axxess, a MyBroadband analysis has shown. There was generally a difference of R100 to R200 between the cheapest and most...
    • Jan
    • Thread
    • afrihost atomic access axxess cool ideas herotel home-connect rsaweb wirulink
    • Replies: 4
    • Forum: Broadband and IT News
  6. Jan

    Best-rated ISPs in South Africa - March 2023

    South Africa's top ISPs at the start of 2023 Analytico's latest South African ISP rankings revealed that Afrihost is South Africa's top-rated Internet service provider (ISP), followed by Axxess and Mweb. It is the first report that used Analytico's new rating methodology, which considers more...
    • Jan
    • Thread
    • afrihost analytico atomic access axxess cell c cool ideas cybersmart mtn mweb rain rsaweb supersonic telkom vodacom webafrica
    • Replies: 19
    • Forum: Broadband and IT News
  7. Jan

    RSAWeb restores fibre network - cloud, mobile APN, PBX still offline

    Massive RSAWeb outage — fibre restored, cloud hosting and mobile still offline Internet and hosting provider RSAWeb reports that it has restored connectivity for most of its fibre customers. However, its cloud hosting environment and mobile access point name (APN) remain offline two days after...
  8. Jan

    Analytico ISP Rankings - Q4 2022

    Vodacom plummets in ISP rankings — now below Telkom and Rain Analytico’s quarterly customer satisfaction report revealed that Cool Ideas, Afrihost, and Airmobile are the top-rated Internet service providers (ISPs) in South Africa. On the other end of the scale, Mweb, Cell C, and Vodacom were...
    • Jan
    • Thread
    • afrihost airmobile cell c cool ideas mtn mweb rain rsaweb telkom vodacom webafrica
    • Replies: 35
    • Forum: Broadband and IT News
  9. U

    RSAWEB - Horrible support.

    So my beef with RSAWEB started when I signed up with them in September 2021. The terrible show started when they double charged me for my Fibre, not once but twice, and it took more than 14 days to get a refund from them on both occasions. They didn't know my situation, that additional R1000...
  10. Jan

    100Mbps FTTH price comparison - December 2022

    Fibre showdown — 100Mbps prices compared Wirulink, C-Way, and RSAWeb offer the lowest 100Mbps fibre prices compared to more-prominent Internet service providers (ISPs) like Afrihost, Axxess, and Cool Ideas, a MyBroadband analysis has shown. Wirulink offers the lowest prices for Openserve and...
    • Jan
    • Thread
    • afrihost axxess c-way cool ideas frogfoot herotel metrofibre octotel openserve rsaweb wirulink
    • Replies: 22
    • Forum: Broadband and IT News
  11. Jan

    50Mbps FTTH FNO-ISP price comparison

    South African fibre price war — with 50Mbps from R499 per month The entry-level fibre package speed for many South African fibre network operators (FNOs) has shifted from 10Mbps or 20Mbps to 50Mbps. A MyBroadband analysis has revealed that smaller Internet service providers (ISPs) offer the...
    • Jan
    • Thread
    • afrihost axxess c-way cool ideas frogfoot herotel metrofibre octotel openserve rsaweb vumatel wirulink
    • Replies: 9
    • Forum: Broadband and IT News
  12. Jan

    ISP's plans for fixed LTE in South Africa

    Fixed-4G isn't going anywhere — here's what South African ISPs have planned Mobile network operators in South Africa have focussed on launching 5G Internet solutions for some time now, but 4G isn’t going anywhere. MyBroadband asked South African Internet service providers about their plans for...
    • Jan
    • Thread
    • afrihost axxess cell c cybersmart mtn rsaweb telkom vox webafrica
    • Replies: 8
    • Forum: Broadband and IT News
  13. Jan

    ISPs either silent or not interested in Cell C wholesale fixed LTE (right now)

    ISP plans for Cell C LTE — Cybersmart and RSAWeb aren't interested South African Internet service providers (ISPs) Cybersmart and RSAWeb aren't interested in reselling Cell C's fixed-LTE products, the companies told MyBroadband. However, their reasoning is different, with one focusing on its...
    • Jan
    • Thread
    • afrihost cell c cybersmart mweb rsaweb supersonic vox telecom webafrica
    • Replies: 10
    • Forum: Broadband and IT News
  14. Jan

    50Mbps and 100Mbps fibre price comparison

    Fibre war in South Africa — with uncapped 50Mbps under R700 South Africans within the coverage of one of the country's major fibre-to-the-home (FTTH) networks can sign up for a 50Mbps or 100Mbps package at prices ranging from below R700 to around R1,000. These packages are ideal for the needs...
    • Jan
    • Thread
    • afrihost cool ideas fibre-to-the-home (ftth) frogfoot metrofibre networx mweb octotel openserve rsaweb telkom vumatel
    • Replies: 36
    • Forum: Broadband and IT News
  15. Jan

    ISP customer satisfaction ratings - Q3 2022

    Afrihost overtakes RSAWeb and Webafrica in battle for top South African ISP The top-rated Internet service provider in South Africa is Cool Ideas, followed by Afrihost and RSAWeb, Analytico’s quarterly customer satisfaction report reveals. Analytico is a research company that provides market...
    • Jan
    • Thread
    • afrihost analytico cell c cool ideas rain rsaweb webafrica
    • Replies: 7
    • Forum: Broadband and IT News
  16. BamboozledAttorney

    Webafrica's confusing strategy... that still works

    So, we know Webafrica is struggling to keep-up in regard to responding to customer queries (they don't have a helpline, everything occurs on Whatsapp business). They're encountering a big churn risk (customers moving away from them and going to a different ISP is happening more and more, and I...
  17. Jan

    ISP churn risk comparison - October 2022

    HeroTel, Afrihost, and Cool Ideas safe — but Webafrica and Cell C at big risk Research by Analytico revealed that HeroTel, Afrihost, and Cool Ideas have a low churn risk, while Webafrica and Cell C face the biggest churn risk. Analytico is a South African IT and telecommunications research...
    • Jan
    • Thread
    • afrihost analytico cell c cool ideas herotel metrofibre networx rain rsaweb webafrica
    • Replies: 16
    • Forum: Broadband and IT News
  18. Jan

    Internet service provider customer satisfaction rankings - October 2022

    Cool Ideas beats Afrihost, RSAWeb, and Herotel in customer satisfaction Research by Analytico revealed that Cool Ideas ranked the highest in customer satisfaction and brand loyalty among South Africa’s top Internet service providers (ISPs). Analytico provides market research, network...
    • Jan
    • Thread
    • afrihost analytico axxess cell c cool ideas herotel home connect rain rsaweb supersonic telkom webafrica
    • Replies: 7
    • Forum: Broadband and IT News
  19. Jan

    First DStv launching uncapped fibre bundle deals

    DStv launching uncapped fibre bundle deals MultiChoice is launching a bundle deal that combines an uncapped fibre connection, DStv Compact package subscription, and its new Streama media streaming box for a monthly fee of R699. MyBroadband discovered the offer on a seemingly unfinished web...
    • Jan
    • Thread
    • afrihost axxess dstv dstv compact dstv internet fibre-to-the-home (ftth) multichoice mweb openserve rsaweb webafrica
    • Replies: 25
    • Forum: Broadband and IT News
  20. Hanno Labuschagne

    SA's top-rated ISPs for the year so far

    SA's top-rated ISPs for the year so far New research by Analytico revealed that Cool Ideas, RSAWeb, and Afrihost are South Africa's highest-rated Internet service providers. Analytico is a research company that provides reports, network intelligence, and marketing insights to South Africa's...
  21. Jan

    Top bandwidth consumers in South Africa - August 2022

    The 693TB man — South Africa's biggest bandwidth hog Several of South Africa's major Internet service providers have measured their fibre-to-the-home customers using tens of terabytes of data per month during 2022. Major residential fibre network operators in the country have rapidly expanded...
    • Jan
    • Thread
    • cool ideas cybersmart fibre network operator (fno) fibre-to-the-home (ftth) internet service provider (isp) rsaweb vox telecom
    • Replies: 57
    • Forum: Broadband and IT News
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