Afrihost MTN Fixed LTE-A Thread

Not exactly the same network.
Same IP network - however, different LTE connection to tower (much faster) - which is why you can only use approved LTE modems.

I get at least 130Mbps using a local speedtest.net server.
 
Just got home now and I’m unable to browse.

All lights on the ZTE say I’m connected as does the router webpage itself (doesn’t display the SIM card number though, is this normal?)

Weird thing is I can ping and tracert to websites (dns names, not IP) but I’m unable to browse.

Anyone experienced this before? Was working absolutely fine this morning.

EDIT: found the issue. For some reason I was only given 5GB data for the month. Now to go and fight with Afrihost, sigh.
 
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im getting terrible speeds with Afrihost MTN LTE. 3mbps down and 1.2mbps up. does anyone have any idea what i can do. i'm thinking of switching over to Supersonic because these speeds are terrible and Afrihost has offered me no solution to the problem.
 
Don da dragon said:
im getting terrible speeds with Afrihost MTN LTE. 3mbps down and 1.2mbps up. does anyone have any idea what i can do. i'm thinking of switching over to Supersonic because these speeds are terrible and Afrihost has offered me no solution to the problem.
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Do you have any signal stats you can share? If you have bad signal with Afrihost MTN Fixed LTE, you'll have it with Supersonic too.
 
Good day, i wanted to know if my wireless is connecting to Capetown servers but i am located in pretoria. Is there a way to get me connected to joburg servers? I have noticed every now and then it gets connected to joburg and my ping is atleast 50 ms better internationally and localy. But after a while it just reverts to Capetown servers.
 
Stickfigure said:
Just got home now and I’m unable to browse.

All lights on the ZTE say I’m connected as does the router webpage itself (doesn’t display the SIM card number though, is this normal?)

Weird thing is I can ping and tracert to websites (dns names, not IP) but I’m unable to browse.

Anyone experienced this before? Was working absolutely fine this morning.

EDIT: found the issue. For some reason I was only given 5GB data for the month. Now to go and fight with Afrihost, sigh.
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Can you please drop me a PM with your clientzone details. I'd like to confirm the details on your account and perhaps go through router troubleshooting.
 
Don da dragon said:
im getting terrible speeds with Afrihost MTN LTE. 3mbps down and 1.2mbps up. does anyone have any idea what i can do. i'm thinking of switching over to Supersonic because these speeds are terrible and Afrihost has offered me no solution to the problem.
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Hi There. Can you drop me a PM with your clientzone details and a screenshot of some of the speed tests you've run via LAN?
 
Daggaduiwel said:
Good day, i wanted to know if my wireless is connecting to Capetown servers but i am located in pretoria. Is there a way to get me connected to joburg servers? I have noticed every now and then it gets connected to joburg and my ping is atleast 50 ms better internationally and localy. But after a while it just reverts to Capetown servers.
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Are you running on our MTN or Telkom LTE packages? Perhaps drop me a PM with your clientzone details and we'll go through a few troubleshooting steps.
 
AfriGuy said:
Can you please drop me a PM with your clientzone details. I'd like to confirm the details on your account and perhaps go through router troubleshooting.
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Hi AfriGuy. Thanks for the follow up. Logged a support ticket via Clientzone. Afrihost confirmed it was an error on their part and gave me my full data allowance. No issues since then.
 
Stickfigure said:
Hi AfriGuy. Thanks for the follow up. Logged a support ticket via Clientzone. Afrihost confirmed it was an error on their part and gave me my full data allowance. No issues since then.
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Thank you for the clarification. If you experience any further issues please give me a shout.
 
Don da dragon said:
im getting terrible speeds with Afrihost MTN LTE. 3mbps down and 1.2mbps up. does anyone have any idea what i can do. i'm thinking of switching over to Supersonic because these speeds are terrible and Afrihost has offered me no solution to the problem.
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Antenna, or where you are situated
 
Only getting 8.66 Mbps uploads. Seems to be conistent. Wondering why?
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Magandroid said:
Has Afrihost resolved their international speed issues now? I wanted to test their MTN pure LTE package but held off when everyone started complaining about slow international speeds after the 1st cable break earlier this year.
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Yes, this has been resolved (all cable breaks).
 
@AfriGuy @AfriMan @AfriFella @AfriNatic can I please get an update on my issue that I've been having since JANUARY. yes, a ticket has been escalated to MTN but the last time I have heard anything was almost a FULL MONTH AGO. no response even after sending an email. Why must I run after you if I'm paying you for the service?!?!?!?
 
ronald911 said:
Following this thread.... thought of switching to MTN or Telkom from my Rain Fixed LTE... but looks like people have equal amount of issues.

I do however have a prepaid MTN sim card in my iPhone and I buy data through Afrihost for R69 per GB.. I get about 70mbps on speed tests. Does MTN Fixed LTE run on the same network or not quite?
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It is the same network however devices are different. It would depend on what the device speed is capable of.
 
AsianSpaceman said:
@AfriGuy @AfriMan @AfriFella @AfriNatic can I please get an update on my issue that I've been having since JANUARY. yes, a ticket has been escalated to MTN but the last time I have heard anything was almost a FULL MONTH AGO. no response even after sending an email. Why must I run after you if I'm paying you for the service?!?!?!?
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Hi There

Please may you privately message us your details? We shall do a follow-up.
 
AsianSpaceman said:
@AfriGuy @AfriMan @AfriFella @AfriNatic can I please get an update on my issue that I've been having since JANUARY. yes, a ticket has been escalated to MTN but the last time I have heard anything was almost a FULL MONTH AGO. no response even after sending an email. Why must I run after you if I'm paying you for the service?!?!?!?
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I've had an issue since December which they haven't officially resolved, I just gave up trying to get hold of them.
Had a very similar support experience as you.
 
Faux_Grey said:
I've had an issue since December which they haven't officially resolved, I just gave up trying to get hold of them.
Had a very similar support experience as you.
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Please may you inbox us, I'll have a look into your case as well.
 
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