Thank you for the details, we have referred the details to our network technicians. Please PM us your contact details where we can forward the feedback as soon as we receive it.
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Cell C fixed LTE data throughput experience
- Thread starter barendict
- Start date
^NZ
NewBiks
Well-Known Member
Ping to google.com
Using the MTN APN - https://puu.sh/C2cbQ/a33bb5a716.png
Ping to twitter.com
Using the MTN APN - https://puu.sh/C2ccK/b0b5777536.png
Ping to YouTube.com
Using the MTN APN - https://puu.sh/C2cdI/fad9682e91.png
Packet loss in csgo 28+% (Not on the MTN APN)
Last edited:
GlassMirror
Expert Member
Current speedtest on the APN:
Ping:
Ping:
I got a call from from Cell C Today and I was advised that the matter will be escalated to the networks department and will be contacted. I have not received a call from the networks department as yet however I ran the usual test and the speed has improved tremendously(see below).
@bheinche I have not even tested the MTN APN settings as yet. I will test though and see which one is better. Will keep you posted. Thanks again.
GlassMirror
Expert Member
I wish I could do the same but Afrihost wants to charge me R999 for cancelling within 6 months. I didn't even take the router just the sim
I cancelled the service, it did not mention anything about paying lol
GlassMirror
Expert Member
Lol how long have you been with them?
Probably just over a year... i just migrated the package from RAIN to Cell C but when i cancelled now, there was no mention whatsoever about the fee.... not sure why though
GlassMirror
Expert Member
That explains it, you've been with them for a year. If you cancel within 6 months you must pay R999
Rasta_zA
New Member
- Joined
- Nov 14, 2018
- Messages
- 8
- Reaction score
- 3
So since i began lodging complaints about my CELL C LTE (never owning a previous Cell C product in my life) i received marketing calls from 084 145 offering me Cell Cs new data deals. Perfect way to piss someone off. If you going to cite congestion as the cause for your consumers issues, put a hold on your marketing campaign to get more customers onto that same congested network.
GlassMirror
Expert Member
So guys Cell C's Networks Support Team has contacted me and confirmed that they have tested the base station I connect to (500m from my house) and confirmed that there is no issues with it and the backhaul as well. This makes no sense as I should be getting awesome speeds but yeah I don't know what the issue is. They said they'll continue to test but it's basically up to me now to sort out.
Lol I am definitely liking that. I have had 3 days of blissful internet experience with just a Telkom prepaid sim... I am actually just going to load data every month.... It works out cheaper and I get better speeds
I am doing that everyday
Please PM us your Cell C + contact number and email address.
Our team will look into it.
^NS
Our team will look into it.
^NS