Crystal Web ADSL performance feedback thread Part 3...

[air]

while not a CW client, I will be moving to fibre in next few months.
Albeit DJ banned, I would expect better comms through CW proxy which has been sadly missing.
Toss-up between CW and Cool_Ideas(cisp, from what I have seen, decent service and representation on mybb) - on Vumatel open access in Gardens/Cape Town

 

[savage]

I would expect better comms through CW proxy which has been sadly missing.

Came, and from the looks of it, sadly went silently after the last data leak from what I can tell.

 

[Reaper84]

Looks like usage emails are sorted out at least

 

[georgelza]

yes... At last,


G

Looks like usage emails are sorted out at least

 

[Bryn]

Yep, my usage email is also finally reporting normal vs. open time data.

 

[AfricanTech]

Looks like usage emails are sorted out at least

Happiness.

Improved too - shows the capped period clearly, the total limit and capped usage formatted as gigabytes

 

[zambussi]

But sadly my speeds are down to half of what I'm paying for again. They clearly are completely useless. I'm jumping ship

 

[georgelza]

I'm happy with email, showing total send and received and then secondary also what I've used during the cape usage period, and my cap amount.

and ye they can probably do it nicely with html tagging, but this is accurate and the info is there.

G

 

[Bryn]

But sadly my speeds are down to half of what I'm paying for again. They clearly are completely useless. I'm jumping ship

Speeds for what? What connection do you have?

My account has been flying since the home capped profiles were fixed.

 

[Orihalcon]

Speeds for what? What connection do you have?

My account has been flying since the home capped profiles were fixed.

Telkom 100mb.

It's the same issue all 100mb Telkom fibre clients have been having since the 1st. I think they are still deploying and testing their fix.

Once the official notice of it being fixed comes through I'll throw my toys again if mine is not fixed.

 

[Surv0]

Usage reports are working again.
Looks fairly accurate as well.

 

[Mephisto_Helix]

May have to jump on support today, lank packet loss from the 6th hop upwards ..... something is amiss.

 

[new_in_za2]

Looks like usage emails are sorted out at least

I'm not completely sure about that...

Comment: 67GB used -- 18h00-00h00 Cap -- 150GB

Last month I was on "Busniess Standard Capped 100GB". This month I again paid for "Business Standard Capped 150GB". Support gives conflicting answers and doesn't really seem to know which package I'm on, and now the usage email suggests that I have been downgraded to their home capped product.

 

[Orihalcon]

Since they introduces the 0000 till 1800 time slot I've only used 21gb of my 150gb so far haha.

 

[Kensei2605]

Since they introduces the 0000 till 1800 time slot I've only used 21gb of my 150gb so far haha.

Will be nice if they introduce a smaller capped package now

 

[Surv0]

Since they introduces the 0000 till 1800 time slot I've only used 21gb of my 150gb so far haha.

37GB used -- 18h00-00h00 Cap -- 150GB

Ive been downloading like mad:

DSL Usage:
Total Sent(MB): 5771.48
Total Received(MB): 161022.31
Total Combined (MB): 166793.78

 

[Surv0]

Will be nice if they introduce a smaller capped package now

this would run counter to them being able to offer this free data. Smaller packages, less income, less buying power etc etc..

Rather have too much, then not enough I say.

 

[AfricanTech]

Will be nice if they introduce a smaller capped package now

How much cheaper would you want it for?

I'm not sure that it makes economic sense for them to offer a cap smaller than 150G

 

[wingnut771]

How much cheaper would you want it for?

I'm not sure that it makes economic sense for them to offer a cap smaller than 150G

Around OW 75GB price, maybe a bit more coz of the news server.

 

[Bighit]

Around OW 75GB price, maybe a bit more coz of the news server.

Or even scrap that news server completely and give us a streaming subscription.