Crystal Web ADSL performance feedback thread Part 3...

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DJ...

DJ...

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Davedes said:
ISP of the year 2016... Crystal Web

And a comment from the CEO "I drive a honda civic 2008 model so you guys can have a better internet experience"

LMAO, would be classic.
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Why 2016?!! We skipping 2015 where we've been tops twice already in the polls? :(
 
Orihalcon

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Currently what works for me.

40mb Telkom fibre, bolt on VoX for streaming - I'm rarely home before 18:00 these days and 10mb is more than enough for any streaming - and I use a 90gb crystal for games to download when I need it NOW at max speed.

Quite happy at R950 odd a month all in. Fibre be awesome.
 
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Davedes

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Orihalcon said:
Currently what works for me.

40mb Telkom fibre, bolt on VoX for streaming - I'm rarely home before 18:00 these days and 10mb is more than enough for any streaming - and I use a 90gb crystal for games to download when I need it NOW at max speed.

Quite happy at R950 odd a month all in. Fibre be awesome.
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so you have your line with WA, bolt on with VOX and data with CW?

wouldn't it just be cheaper to up your data on CW?
 
Orihalcon

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Davedes said:
so you have your line with WA, bolt on with VOX and data with CW?

wouldn't it just be cheaper to up your data on CW?
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Nope.

R59 for uncapped 10mb all weekend and evenings from 18:00 till 06:00 cannot be beat. Can stream my fill without any problems or worries.

A shame I could not get my fibre from CW...could not wait this long :D
 
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Gboss

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Durban is running like the clappers!
Sorry guys been burning up my line, need some new titles to test my GPU out :p
CW.JPG
 
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Rohan

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Received an email from CW that my account is in arrears by 13 days and there will be penalty charged...I paid it on the 1st of August - what gives?
 
Sinbad

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Rohan said:
Received an email from CW that my account is in arrears by 13 days and there will be penalty charged...I paid it on the 1st of August - what gives?
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Sometimes they battle with matching payments to accounts. Pop onto the online chat and they'll sort it for you
 
DJ...

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Rohan said:
Received an email from CW that my account is in arrears by 13 days and there will be penalty charged...I paid it on the 1st of August - what gives?
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Occasionally a reference is used on manual payments that we simply cannot reconcile, meaning it does not allocate to your account...
 
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Rohan

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I used my adsl username for reference stated I should do on the invoice. Maybe something went awry when you guys changed my capped account to the new profile. I used the new profile username as the reference
 
DJ...

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Rohan said:
I used my adsl username for reference stated I should do on the invoice. Maybe something went awry when you guys changed my capped account to the new profile. I used the new profile username as the reference
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Can you hop over to chat quickly? The finance team are in the office this morning still doing payments so you can talk to one of them there - just ask the agent for billing...
 
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Rohan

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Sorted, it seems the problem was indeed caused by the changeover from my old capped profile to the new one. Great support guys, thanks for helping me out so quick :)
 
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