Status
Not open for further replies.

DJ...

Banned
Joined
Jan 24, 2007
Messages
70,287
ISP of the year 2016... Crystal Web

And a comment from the CEO "I drive a honda civic 2008 model so you guys can have a better internet experience"

LMAO, would be classic.

Why 2016?!! We skipping 2015 where we've been tops twice already in the polls? :(
 

Orihalcon

Expert Member
Joined
Mar 5, 2010
Messages
3,024
Currently what works for me.

40mb Telkom fibre, bolt on VoX for streaming - I'm rarely home before 18:00 these days and 10mb is more than enough for any streaming - and I use a 90gb crystal for games to download when I need it NOW at max speed.

Quite happy at R950 odd a month all in. Fibre be awesome.
 

Davedes

Expert Member
Joined
Nov 21, 2011
Messages
1,001
Currently what works for me.

40mb Telkom fibre, bolt on VoX for streaming - I'm rarely home before 18:00 these days and 10mb is more than enough for any streaming - and I use a 90gb crystal for games to download when I need it NOW at max speed.

Quite happy at R950 odd a month all in. Fibre be awesome.

so you have your line with WA, bolt on with VOX and data with CW?

wouldn't it just be cheaper to up your data on CW?
 

Orihalcon

Expert Member
Joined
Mar 5, 2010
Messages
3,024
so you have your line with WA, bolt on with VOX and data with CW?

wouldn't it just be cheaper to up your data on CW?
Nope.

R59 for uncapped 10mb all weekend and evenings from 18:00 till 06:00 cannot be beat. Can stream my fill without any problems or worries.

A shame I could not get my fibre from CW...could not wait this long :D
 

Gboss

Expert Member
Joined
Nov 16, 2012
Messages
1,769
Durban is running like the clappers!
Sorry guys been burning up my line, need some new titles to test my GPU out :p
CW.JPG
 

Rohan

Senior Member
Joined
Mar 12, 2008
Messages
984
Received an email from CW that my account is in arrears by 13 days and there will be penalty charged...I paid it on the 1st of August - what gives?
 

Sinbad

Honorary Master
Joined
Jun 5, 2006
Messages
81,151
Received an email from CW that my account is in arrears by 13 days and there will be penalty charged...I paid it on the 1st of August - what gives?
Sometimes they battle with matching payments to accounts. Pop onto the online chat and they'll sort it for you
 

DJ...

Banned
Joined
Jan 24, 2007
Messages
70,287
Received an email from CW that my account is in arrears by 13 days and there will be penalty charged...I paid it on the 1st of August - what gives?

Occasionally a reference is used on manual payments that we simply cannot reconcile, meaning it does not allocate to your account...
 

Rohan

Senior Member
Joined
Mar 12, 2008
Messages
984
I used my adsl username for reference stated I should do on the invoice. Maybe something went awry when you guys changed my capped account to the new profile. I used the new profile username as the reference
 

DJ...

Banned
Joined
Jan 24, 2007
Messages
70,287
I used my adsl username for reference stated I should do on the invoice. Maybe something went awry when you guys changed my capped account to the new profile. I used the new profile username as the reference

Can you hop over to chat quickly? The finance team are in the office this morning still doing payments so you can talk to one of them there - just ask the agent for billing...
 

Rohan

Senior Member
Joined
Mar 12, 2008
Messages
984
Sorted, it seems the problem was indeed caused by the changeover from my old capped profile to the new one. Great support guys, thanks for helping me out so quick :)
 
Status
Not open for further replies.
Top