Then there may be a delay on our end and I apologise for that. We've introduced some changes to prevent this for the next payment run...
-
Join the MyBroadband community
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
-
Question of the Day: Do you bet on sports?
Crystal Web ADSL performance feedback thread Part 3...
- Thread starter Crystal Web Support
- Start date
- Status
Sent through a screenshot of the Snapscan payment to support and billing.
Appreciate that. Thanks..
NeoNarchy
Senior Member
Ah, yes that will mean it's sitting in unreconciled payments. Impossible to know with certainty who made that, hence the reminders now going out, and the link provided to update. Thanks for figuring that one out...Tnx emailed them but saw on my ref I messed up 1 digit my bad
Orihalcon
Expert Member
Another flawless weekend. Never had a single damn issue.
Keep it up!
Keep it up!
We can already provision Telkom FTTH over our network and lots more to follow soon with more package and pricing configurations.
I just realised this morning that I have now been with CrystalWeb for just over 1 year and 1 month.
Longest I've ever stayed with a single ISP. Lots of ups and downs during the early days but everything has been great for a while now. Was worth staying.
Overall support has been great and I've had no billing issues.
I'm currently on the 10Mbps Premium Business Uncapped package.
HTTP downloads as well as Twitch streaming have been perfect no matter the time of day.
With online gaming I have never been dropped or had ping spikes.
Keep up the great work CW!
Longest I've ever stayed with a single ISP. Lots of ups and downs during the early days but everything has been great for a while now. Was worth staying.
Overall support has been great and I've had no billing issues.
I'm currently on the 10Mbps Premium Business Uncapped package.
HTTP downloads as well as Twitch streaming have been perfect no matter the time of day.
With online gaming I have never been dropped or had ping spikes.
Keep up the great work CW!
D
Deleted member 83147
Guest
@ CW Support
Any update on my line?
Any update on my line?
Always best to talk to someone on support or sales about this sort of thing as it pertains to personal information that's not freely available vs your forum name. Also difficult for multiple agents to know the context here (and we have multiple people looking at mybb).
This zone requires interest from 27% of the households to qualify.
26% interested
47 needed to qualify
.
.
.
.
CW we seem to be racing you
We've just about won then, I reckon.
Sinbad
Honorary Master
- Joined
- Jun 5, 2006
- Messages
- 88,663
- Reaction score
- 41,193
Same here. Netflix, Youtube, Browsing all working 100% and my after hours NTP downloads averaging 17Mb/s on a 20Mb/s line.
Mephisto_Helix
Resident Postwhore
Hmm, that Kzn issue that cropped up last week or the one before seems to have made a return. Been ok up until about an hour ago.
Int -
Again, seems to be an IS issue as the Mweb is untouched but CW and WA are funky
Int -
Again, seems to be an IS issue as the Mweb is untouched but CW and WA are funky
D
Deleted member 83147
Guest
Hi, it's regarding exchange congestion and moving my line to CW so you guys can try to make a plan for me.
I PM'd "Crystal Web Support" my line number on 07-08-2015 01:25 PM.
Just wanted to know if there was an update on the situation. I'm in no rush as I'm busy writing tests this week.
Our systems already picked it up. Should balance that off in a few min for you and fix it up.
I recall now. Will leave this with our lines manager to take care of for you.
- Status