Crystal Web ADSL performance feedback thread Part 3...

[rph72]

On the road right now. Afraid of being accused of trolling if I post my Afrihost result.

 

[new_in_za2]

On the road right now. Afraid of being accused of trolling if I post my Afrihost result.

Ignore anyone who might be stupid enough to do that. ISP fanboys are the worst :| I hope you get your problems sorted out quickly.

 

[wingnut771]

I also got a password reset email but I'm not a customer.

Me too, obviously for the trial account that had expired. I tried the new password anyway but it didn't work.

 

[saa044]

On the road right now. Afraid of being accused of trolling if I post my Afrihost result.

Yeah just ignore them. If you have a comparison then CW can see whats what and set things right.

 

[Icemanbrfc]

I also got a password reset email but I'm not a customer.

I spoke to online chat on Friday. Still havent received my email to reset my password. Sigh

 

[savage]

I don't think it's a matter of 'quick to post CW leaks' - it seems to be more along the lines of a deliberate, malicious attack.

For me, it's more about CW's inability to keep the data secure...

 

[rph72]

Signed up for a test account the other day. As per the email:

Confirmation of subscription
Product: 10Mbps Capped Unshaped
Activation: 2016-09-18

my 1st speed test:



I have a 8Mbps line.

Do a comparison. Speedtest with CW and your current ISP and post pics. Also a tracert to x site. Then maybe CW can see via that what might be wrong with the test acc.

Afrihost tracert:

Tracing route to bbc.co.uk [212.58.246.78]
over a maximum of 30 hops:

1 * * * Request timed out.
2 22 ms 20 ms 21 ms cpt-up2.ip.adsl.co.za [169.1.5.106]
3 20 ms 18 ms 21 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
4 24 ms 19 ms 21 ms 41.164.52.40
5 20 ms 21 ms 20 ms ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25]
6 175 ms 175 ms 172 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
7 168 ms 167 ms 168 ms if-ae-5-10.tcore2.PV9-Lisbon.as6453.net [80.231.159.93]
8 168 ms 168 ms 167 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
9 168 ms 178 ms 168 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
10 166 ms * 167 ms if-ae-19-2.tcore2.L78-London.as6453.net [80.231.138.22]
11 163 ms 163 ms 165 ms if-ae-2-2.tcore1.L78-London.as6453.net [80.231.131.2]
12 171 ms 172 ms 171 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
13 162 ms 161 ms 162 ms 195.219.83.102
14 * * * Request timed out.
15 162 ms 163 ms 163 ms unknown.Level3.net [212.187.139.230]
16 * * * Request timed out.
17 * * * Request timed out.
18 163 ms 168 ms 167 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
19 170 ms 170 ms 170 ms 132.185.255.165
20 168 ms 170 ms 169 ms 212.58.246.78

Trace complete.

Crystal Web tracert:

Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:

1 * * * Request timed out.
2 61 ms 207 ms 203 ms cdsl2-ctn-vl2473-ipc.ip.isnet.net [196.38.72.194]
3 19 ms 21 ms 19 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
4 20 ms 27 ms 19 ms 196.35.115.136
5 20 ms 20 ms 20 ms mi-za-cpt-p8-te0-0-0-0.ip.isnet.net [168.209.6.13]
6 178 ms 169 ms 170 ms core2b-dock-ge-0-4-2-1.ip.isnet.net [168.209.201.10]
7 164 ms 164 ms 164 ms bbc-linx.pr01.rbsov.bbc.co.uk [195.66.236.103]
8 * * * Request timed out.
9 * * * Request timed out.
10 167 ms 167 ms 168 ms ae0.er02.telhc.bbc.co.uk [132.185.254.105]
11 178 ms 179 ms 178 ms 132.185.255.148
12 164 ms 164 ms 163 ms 212.58.244.22

Trace complete.

 

[rph72]

Better now:

 

[MickeyD]

^^^that looks like it is configured for a 4Mbps account.

 

[MickeyD]

Better now:

Which DNS settings? Automatic?

 

[rph72]

Which DNS settings? Automatic?

Jip, automatic.

 

[MickeyD]

Jip, automatic.

Run that CW tracert again?

 

[Orihalcon]

Copy paste these to support. Something on that 2nd hop looks off...

Comparison from my capped account on my phone.

Never had issues.

Hop on chat when you can and I am sure support will sort you out. Their support is second to none.

 

[rph72]

Run that CW tracert again?

Tracing route to bbc.co.uk [212.58.246.79]
over a maximum of 30 hops:

1 * * * Request timed out.
2 211 ms 222 ms 217 ms cdsl2-ctn-vl2473-ipc.ip.isnet.net [196.38.72.194]
3 19 ms 20 ms 20 ms vlan2473.cdsl2-ctn.isdsl.net [196.38.72.193]
4 19 ms 20 ms 18 ms 196.35.115.136
5 19 ms 20 ms 19 ms mi-za-cpt-p7-te0-7-0-0.ip.isnet.net [168.209.2.12]
6 178 ms 179 ms 178 ms core1b-dock-ge-0-4-2-1.ip.isnet.net [168.209.201.6]
7 186 ms 187 ms 186 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
8 * * * Request timed out.
9 164 ms 164 ms 165 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
10 165 ms 166 ms 164 ms 132.185.255.165
11 165 ms 164 ms 163 ms 212.58.246.79

Trace complete.

 

[MickeyD]

Something wrong with that 2nd hop...

 

[rph72]

Copy paste these to support. Something on that 2nd hop looks off...

Comparison from my capped account on my phone.

Never had issues.

Hop on chat when you can and I am sure support will sort you out. Their support is second to none.

Something wrong with that 2nd hop...

Thanks, I'm a total noob in interpreting the results.

 

[Bryn]

I've decided this is the route I'm going for monitoring my usage. I think I'll prefer this option in the long run, after watching some Youtube videos on this particular option, other cheaper popular options and the current functionality of the Fritz!Boxes (before firmware alteration by CW).

1st purchase - Ubiquiti UniFi Security Gateway (R2135):

2nd purchase - Ubiquiti UniFi Cloud Key (R1795):

The first device relegates my router to being purely a modem, and unlocks all the extra functionality currently locked in my existing Ubiquiti interface that only contains APs atm. This includes wireless and wired user reporting, historical reporting, deep packet inspection and all sorts of nifty stats about the network.

The downside to that gateway is that it requires a PC running the UniFi controller at all times. Fortunately the UniFi Cloud Key replaces the need for a PC, as it runs the UniFi controller. As a nifty extra perk, it lets you access and control your network from anywhere.

What you guys think?

 

[crackersa]

Thanks, I'm a total noob in interpreting the results.

Second hop is usually the exchange areas. Who is the line management with?

 

[wingnut771]

Second hop is usually the exchange areas. Who is the line management with?

If it's the exchange, why all the other hops normal?

 

[Sinbad]

I've decided this is the route I'm going for monitoring my usage. I think I'll prefer this option in the long run, after watching some Youtube videos on this particular option, other cheaper popular options and the current functionality of the Fritz!Boxes (before firmware alteration by CW).

1st purchase - Ubiquiti UniFi Security Gateway (R2135):

2nd purchase - Ubiquiti UniFi Cloud Key (R1795):

The first device relegates my router to being purely a modem, and unlocks all the extra functionality currently locked in my existing Ubiquiti interface that only contains APs atm. This includes wireless and wired user reporting, historical reporting, deep packet inspection and all sorts of nifty stats about the network.

The downside to that gateway is that it requires a PC running the UniFi controller at all times. Fortunately the UniFi Cloud Key replaces the need for a PC, as it runs the UniFi controller. As a nifty extra perk, it lets you access and control your network from anywhere.

What you guys think?

I ordered both of those on Thursday. Expecting it by next Friday