Crystal Web ADSL performance feedback thread Part 3...

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Alex_- said:
My experience with CW had also been rock solid until the beginning of this month.

Now, most of the day, download speeds are halved. Switching to my simple prepaid Afrihost account maxes them out with no issues.

This is really disappointing, and if the situation isn't sorted within the next couple of weeks it will be time to change ISPs.

Fingers crossed.
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I hope you are all reporting this via support. CW doesn't actively monitor this thread.
Loppas said:
20-30% packet loss on csgo :(
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I did report this via live support Monday, but got a pretty generic response.

I guess I'll keep doing so weekly for now, just making sure they are aware a number of users are experiencing unacceptable service.
 
I'm with Telkom, used my friend's CW account and the same thing happens... Loss everywhere
 
My account refuses to reconnect. Anyone else? I'm in Cape Town.
 
I was playing some online games to EU today, no surprise I had lots of latency spikes like usual. Logged into test account with another ISP(AH) and guess what? No spikes. Logged back into CW...spikes all over the show. Now tell me that its NOT a CW/IS problem?!
 
The lack of communication here is a poor show.

As a potential customer, I monitor this thread to know what is happening, why it's happening, what they doing about it etc.

This radio silence is deafening!

Especially when you consider that it was mybroadband FORUM users that built Crystal Web in the first place.

I spit in disgust!
 
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wingnut771 said:
The lack of communication here is a poor show.

As a potential customer, I monitor this thread to know what is happening, why it's happening, what they doing about it etc.

This radio silence is deafening!

Especially when you consider that it was mybroadband FORUM users that built Crystal Web in the first place.

I spit in disgust!
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Considering all the issue between MyBB and CW why on Earth would/should they respond here?

Also don't be too quick to jump to the conclusion that it's by CW's choosing...
 
wingnut771 said:
The lack of communication here is a poor show.

As a potential customer, I monitor this thread to know what is happening, why it's happening, what they doing about it etc.

This radio silence is deafening!

Especially when you consider that it was mybroadband FORUM users that built Crystal Web in the first place.

I spit in disgust!
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Who are you currently with?
 
Rohan said:
I was playing some online games to EU today, no surprise I had lots of latency spikes like usual. Logged into test account with another ISP(AH) and guess what? No spikes. Logged back into CW...spikes all over the show. Now tell me that its NOT a CW/IS problem?!
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maybe if you concentrated on your rugby instead of online gaming the lions will be playing in next weeks final god damnit! :mad:
 
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