Home-Connect ISP Feedback

[sand_man]

You're welcome

Mmmmm, but this is both odd and interesting... I did a test on my HTPC... I assume TCPoptimizer tweaks settings on the machine on which it is run and cannot and won't influence any other results on the local network?

https://www.bandwidthplace.com/results/5c6d2b9fd77205.08334184-78519216/?source=copy

 

[wingnut771]

Mmmmm, but this is both odd and interesting... I did a test on my HTPC... I assume TCPoptimizer tweaks settings on the machine on which it is run and cannot and won't influence any other results on the local network?

https://www.bandwidthplace.com/results/5c6d2b9fd77205.08334184-78519216/?source=copy

They fixed something then coz it will only effect the pc it was installed on only AFAIK.

 

[sand_man]

They fixed something then coz it will only effect the pc it was installed on only AFAIK.

Yeah, well it's broken again...

 

[wingnut771]

Yeah, well it's broken again...

Sorry dude, also, peak time I guess, see if there is a pattern.

 

[sand_man]

Sorry dude, also, peak time I guess, see if there is a pattern.

Nah, the test was bjorked from earlier today. Those 80Mbps plus test results were the exception. We back to square one. I've conducted the tests at 3am too. Pretty much the same. The wingnut tests....

 

[wingnut771]

Nah, the test was bjorked from earlier today. Those 80Mbps plus test results were the exception. We back to square one. I've conducted the tests at 3am too. Pretty much the same. The wingnut tests....

What does this look like:

 

[wingnut771]

Is Vuma aerial wireless?

 

[sand_man]

Is Vuma aerial wireless?

Nope. The cables are hung from street poles as opposed to under ground.

 

[sand_man]

Latest feedback...

Good day Brent

Our Core advise that he found inconsistent results on the iperf results that we ran when we replicated the issue from our side as he was seeing a much greater output on the enternet port when testing. He asked if you can run the iperf test while monitoring your CPU and your Ethernet throughput and forward the ethernet throughput results. We have also ran the speedtest on another network and found similar results which lead us to suspect that the servers your testing to have resource issues. There are still more tests that are being performed on the back end and I will report back to you once completed with the findings. When you are free please kindly forward the Ethernet throughput results so we can get concrete feedback.

I mailed them a link to this....

 

[cavedog]

Looks like you are having the same uphill I'm having with Supersonic

 

[sand_man]

Looks like you are having the same uphill I'm having with Supersonic

What's disconcerting to me is they seem to think the iperf results are somehow normal?

 

[cavedog]

What's disconcerting to me is they seem to think the iperf results are somehow normal?

Yeah good luck because you seem to be going in circles.

 

[sand_man]

Yeah good luck because you seem to be going in circles.

They coming to install a router today. ,

 

[wingnut771]

They coming to install a router today. ,

I can only get 1gbps after the 1st.

 

[sand_man]

I can only get 1gbps after the 1st.

I'll wait...

 

[sand_man]

They coming to install a router today. ,

Said they were coming at 2.30pm to install CCR..... and they did....

 

[wingnut771]

Said they were coming at 2.30pm to install CCR..... and they did....

View attachment 624932

and now?

 

[sand_man]

and now?

They run tests to establish if the issue resides on the Home-connect network or Vumatel.

 

[cavedog]

Very expensive tech there. Well good on them for going the extra mile like that

Such a pity they are so expensive on Openserve.

 

[sand_man]

Very expensive tech there. Well good on them for going the extra mile like that

Such a pity they are so expensive on Openserve.

Yeah, like over R10k?!

They putting in some serious yards! Really hope they get to the bottom of this cause I'm enjoying them so far (for the most part).

I can't fault their service! They've consistently phoned or emailed or arrived when they've said they would. Should be the norm but that's actually a rarity when it comes to SA companies.

You right about their OS pricing! Such a pity! I was also considering maybe dumping Vumatel and getting OS but just not worth it...