MWEB Uncapped Subscribers Feedback

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I can't even get Facebook to load so I can check my messages. Web sites time out. Half load then just die. Is it just MWEB or is it all SP's?
 
I can't even get Facebook to load so I can check my messages. Web sites time out. Half load then just die. Is it just MWEB or is it all SP's?

Good morning Donovan, your line readings seem good at the moment. Please verify if your problem persists in all browsers and if it clears up after a router reboot.

Please provide me with tracers and pings to the websites in question if the problem persists.
 
I am having problems here in Cape Town, can barely load MyBB or any other pages. I just woke up and the internet is hella slow. Something is going on or sure.
 
I am having problems here in Cape Town, can barely load MyBB or any other pages. I just woke up and the internet is hella slow. Something is going on or sure.

Good Afternoon VioAdmin, we have received a few complaints from clients in your area. Your problem could be related to a possible Network fault, we have escalated the information to Telkom to confirm.

Kind regards,
MWEB Guy
 
Last edited:
Good Afternoon VioAdmin, we have received a few complaints from clients in your area. Your problem could be related to a possible Network fault, we have escalated the information to Telkom to confirm.

Kind regards,
MWEB Guy

Sweet, thanks for the quick reply. :) Let's hope we are running back at full speed in no time.
 
Back again :)

Seems like every day at 15:00 the net slows down like clock work, until around 8 at night.
Am i being shaped?

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 254 ms 267 ms 292 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 305 ms 307 ms 307 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]

4 361 ms 385 ms 384 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 386 ms 388 ms 368 ms 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
6 454 ms 506 ms 503 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Thanks for your assistance Mwebguy
 
Jeez like Mweb, left my BF3 to download when I left home this morning at 8 and it's finished. Also claims something like 12+ gigs.

Damn.

Thanx btw :D
 
Back again :)

Seems like every day at 15:00 the net slows down like clock work, until around 8 at night.
Am i being shaped?

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.0.1
2 254 ms 267 ms 292 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]
3 305 ms 307 ms 307 ms 196-28-178-222.adsl.mweb.co.za [196.28.178.222]

4 361 ms 385 ms 384 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 386 ms 388 ms 368 ms 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
6 454 ms 506 ms 503 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Thanks for your assistance Mwebguy

Most people experience shaping during daytime, my shaping normally starts from 10.00am and eases off from about 20:00pm, only from 00.00am exactly I get full speed like somebody is flipping a switch and its been like this since I have my account. I am however completely satisfied with my account as I achieve full browsing speed and full speed over weekends. :) btw if you paying for a shaped account you really cant complain. :)
 
1 1 ms <1 ms <1 ms 192.168.0.1
2 254 ms 267 ms 292 ms 41-133-102-1.dsl.mweb.co.za [41.133.102.1]

congested exchange
 
Gardens/Cape Town internet

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [192.168.2.1]
2 * 962 ms 952 ms 41-132-44-1.dsl.mweb.co.za [41.132.44.1]
3 953 ms 957 ms 940 ms te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
4 * 966 ms 956 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 961 ms 958 ms * 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
6 953 ms 938 ms 946 ms www.mweb.co.za [196.2.63.110]

Trace complete.



Any idea whats going on with the DSL Network in CT CBD?? I have no other local site to go to, to find out.
Just leaving this reply on MyBB has taken me over 20 minutes to load the page and finally get logged in to type this message.
 
Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [192.168.2.1]
2 * 962 ms 952 ms 41-132-44-1.dsl.mweb.co.za [41.132.44.1]
3 953 ms 957 ms 940 ms te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
4 * 966 ms 956 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 961 ms 958 ms * 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
6 953 ms 938 ms 946 ms www.mweb.co.za [196.2.63.110]

Trace complete.



Any idea whats going on with the DSL Network in CT CBD?? I have no other local site to go to, to find out.
Just leaving this reply on MyBB has taken me over 20 minutes to load the page and finally get logged in to type this message.

We are on the same exchange it seems. The Barrack street exchange is down and has been for a few hours now: http://www.mweb.co.za/helpcentre/NetworkStatusNotices.aspx

My tracert pulls the same stats as yours almost right down to each number lol. I hope it is fixed within the next hour or so, meanwhile it's time for some PS3'n.
 
Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [192.168.2.1]
2 * 962 ms 952 ms 41-132-44-1.dsl.mweb.co.za [41.132.44.1]
3 953 ms 957 ms 940 ms te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
4 * 966 ms 956 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 961 ms 958 ms * 196-28-178-34.adsl.mweb.co.za [196.28.178.34]
6 953 ms 938 ms 946 ms www.mweb.co.za [196.2.63.110]

Trace complete.



Any idea whats going on with the DSL Network in CT CBD?? I have no other local site to go to, to find out.
Just leaving this reply on MyBB has taken me over 20 minutes to load the page and finally get logged in to type this message.

Issue with the Barrack Street exchange... I'm in the same area... my internet is working, but horribly!
 
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