I don't complain, I cancel.@Forum, @WebAfrica Helper
Update on my ticket (666945)
So as you can see on below speedtest my line is still in the same condition, Barely 5MB on 200MB line.
So far I have been asked to do a PPPoE connection test directly from my pc to the Fibre box, eliminating my router as a problem. Well as you can see in my speedtest the problem still persists, I gave feedback and was handed to a new support person. Bare in mind at this point my entire history is this ticket were I explain that right before I moved over to the new network my speedtests were hitting 180MB+ on multi connection tests.
My first response from the new support person is that they would like to replace my router, when asked why the reason given was that my router supplied by WebAfrica might not be able to handle the 200MB connection or that my devices might be the limiting factor in my speed IE laptop network card....
Well I am proud to say I kept my composure and assured the support person that I have multiple routers that can handle well over 100MB connections and that I do not want another router or need one, and my laptop far exceeds what WebAfrica could even try and supply me when it comes to speed. So this where I am now