Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

  • Total voters
    126
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So how do I find out my usage without contacting Support?
Account went dead yesterday, restart modem.. works for 2 minutes and then nothing. Switch to WA and all is fine.
 
Pho3nix said:
So how do I find out my usage without contacting Support?
Account went dead yesterday, restart modem.. works for 2 minutes and then nothing. Switch to WA and all is fine.
Click to expand...

We are working with our partners to build access into an existing portal that has been developed, as a temp measure (it also opens up some nifty new features as well). I may actually have this open for some customers by the day's end. PM me your username and I'll check for you quickly, and see if I can give you early access.

All portals are being developed and tested at the moment again and should start deploying soon.
 
Anybody here having issues with Unotelly?

I've been having issues with google all day. At the moment www.google.co.za is resolving to 74.125.71.94 and is not reachable with a ping.

Browsing there is working intermittently.
 
Crystal Web said:
We are working with our partners to build access into an existing portal that has been developed, as a temp measure (it also opens up some nifty new features as well). I may actually have this open for some customers by the day's end. PM me your username and I'll check for you quickly, and see if I can give you early access.

All portals are being developed and tested at the moment again and should start deploying soon.
Click to expand...

Cool! Will send through my details when I get home. No access to personal mails on site.
 
mister said:
Anybody here having issues with Unotelly?

I've been having issues with google all day. At the moment www.google.co.za is resolving to 74.125.71.94 and is not reachable.
Click to expand...

Yup, we've seen it on our side too. Already popped them a ticket about it. Also seeing some weird routing from their DNS at the moment and some failures.
 
Crystal Web said:
'Fraid not. We ran it as a loss leader for some time but considering that the majority of our support's staff time is spent on Telkom related issues, and how we've invested in going above and beyond on DSL lines, we cannot run them at a loss any longer.
Click to expand...

Pity.
 
Crystal Web said:
Yup, we've seen it on our side too. Already popped them a ticket about it. Also seeing some weird routing from their DNS at the moment and some failures.
Click to expand...

Oh awesome! I bet no other ISP logs unotelly support tickets on our behalf :D
 
Where does one find your referral code? If I want to refer someone to Crystalweb and earn R10 discount per month?
 
DJ... said:
Unlikely. :D

Should be sorted now on their end.
Click to expand...

It is! Thanks! Nice not having to lift a finger :D

Pinging www.google.com [74.125.195.105] with 32 bytes of data:
Reply from 74.125.195.105: bytes=32 time=190ms TTL=45
Reply from 74.125.195.105: bytes=32 time=191ms TTL=45
Reply from 74.125.195.105: bytes=32 time=189ms TTL=45
 
slvr said:
might happen soon again, afrihost has a record for persistent issues... maybe it might happen today even
Click to expand...

maybe even around this time... even.. It's fixed!! Nawt bro, why u lie to us
 
ghostR said:
maybe even around this time... even.. It's fixed!! Nawt bro, why u lie to us
Click to expand...

eish seems afrihost spent quite a bit of time and money making sure their customers wont be affected again....

or not..
 
slvr said:
eish seems afrihost spent quite a bit of time and money making sure their customers wont be affected again....

or not..
Click to expand...

spent quite a bit of tim... i mean they even had the courtesy to update the network status... i mean soz they did none of that brah
 
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