Unrestricted APN

[Reelix]

For all those trying to get onto the Vodacom unrestricted APN

E-Mail [email protected] and inform them you would like your number to be allowed access to the unrestricted APN.

Enjoy!

- Reelix

 

[DrJohnZoidberg]

Aren't you lucky. Been trying continuously for a day to get a couple of sims enabled for the unrestricted APN - endless circles on 155 - repeatedly (5 times now) told it's been done but it hasn't. The devices need to get to the airport tomorrow morning and we're still f'ing around with Vodacom!!!

Mine was also very quick. Filled in the form, scanned it in, emailed it off at about 9pm, got a call at about 10am the next morning to tell me everything was up and running.

 

[Matthysdt]

Hi vodacom3g

We find ourselves really needing this Unrestricted APN.

Our implementation of it will be completely secure since the connection is made by a Mikrotik Router fully firewalled and attack-safe.
Without this Unrestricted APN we cannot provide remote support to our clients.

The problem is, when requesting the APN from Vodacom, they totally ignore us.
I found the application form online and faxed it to the said number, no reply whatsoever.

When calling Vodacom you get shuffled and forwarded to departments like a pinball.

What is the status of this Unrestricted APN at Vodacom today? Are they even aware of it's existence? Does it even exist?

I hope that this post can be answered despite it's age.

Thank you in advance!

 

[ginggs]

What is the status of this Unrestricted APN at Vodacom today? Are they even aware of it's existence? Does it even exist?

I have it on one of my SIM cards and made use of inbound connections last night, so it still exists.

I did a search on www.vodacom.co.za but:

Your search - unrestricted apn - did not match any documents.
No pages were found containing "unrestricted apn".

Try send a PM to VodacomData he might be able to tell you where to download the application forms since the website was updated.

 

[BicPen]

External I.P. Ping timeout

Hi everybody.

Is there anybody using vodacom 3g who is able to ping their external IP from another location. With my experiments I was able to ping my external IP from my internal network, but as soon as I try to ping the IP in question from an external internet connection it returns with a time out. I have disabled all my local firewall, so now I am wondering if vodacom has some firewall on their side that restricts me to access my network externally.

Regards,
Johan van Vuren

 

[Murlin]

Vodacom block this by default as when other users port scan your IP, it costs you data or money. You need to ask Vodacom to put you in a different pool. You may have to sign something as well that allows external access to your 3g IP.

 

[ginggs]

See Unrestricted APN.

 

[PsyWulf]

Think we should enable a bot to reply with Unrestricted APN as the default answer to queries in this section

 

[ambo]

Get hold of customer care and ask them to activate the 'unrestricted' APN on your SIM. They'll ask you a few questions and make you sign a form confirming that you understand the risks.

 

[mientjief]

I need help please. I used to have a 3G usb modem with which I could connect to my company's networks from home via VPN. I recently replaced this modem with a Vodafone R201 wireles router. Now the VPN connection does not work. I contacted Vodacom data support and explained the problem. They said that I needed unrestricted APN. So I submitted all the necessary paperwork and had the unrestricted APN activated. However, the VPN connection still does not work. So I contacted Vodacom data support again and I then was told that the router does not support VPN. What am I to do? Could it seriously be the router???

 

[MainMeat]

I need help please. I used to have a 3G usb modem with which I could connect to my company's networks from home via VPN. I recently replaced this modem with a Vodafone R201 wireles router. Now the VPN connection does not work. I contacted Vodacom data support and explained the problem. They said that I needed unrestricted APN. So I submitted all the necessary paperwork and had the unrestricted APN activated. However, the VPN connection still does not work. So I contacted Vodacom data support again and I then was told that the router does not support VPN. What am I to do? Could it seriously be the router???

First check:
Simple thought - Put the sim back into usb modem that worked. if you are able to connect to the VPN then you know it is the router

Next steps: Since you are connecting from home to your company VPN, the unrestricted APN will not really make a difference. The connection is initiated from your home -> to the company VPN and there is no incoming data in that transaction to your network - you should be able to connect using the standard internet APN anyway.

If the first suggestion checks out fine and you can connect, have a look at the wireless router firewall configuration - seems something could be missing there

 

[Jola]

Get hold of customer care and ask them to activate the 'unrestricted' APN on your SIM. They'll ask you a few questions and make you sign a form confirming that you understand the risks.

Does anyone know whether this procedure has changed in any way ?

Are there specific numbers / e-mail adresses to contact ?

I want to use one of my data sims for incoming requests for an IPCam (via DDNS).

Any other way of doing this ?

 

[Talen3]

Does anyone know whether this procedure has changed in any way ?

Are there specific numbers / e-mail adresses to contact ?

I want to use one of my data sims for incoming requests for an IPCam (via DDNS).

Any other way of doing this ?

I had to do this about 8 months ago last for a job in JHB. I think you still have to do it. All you have to do call 111 tell them you need the paper work for unrestricted APN and then fax back to them. Took me 2 days to get it done.

VERY IMPORTANT: Make sure you use the right apn settings. Insted of "internet" i think its "unrestrictedapn" 111 will help you aswell.

 

[MDE]

Hi VodacomData,

I have sent you a pm.

 

[VodacomData]

received and replied

 

[MDE]

received and replied

Received and sent new pm

 

[VodacomData]

Done

Received and sent new pm

 

[MDE]

Thanks for the help.

 

[ITONick]

Vodacom failing to make a VPN connection

Done

Hi Vodacom hoping you can help.

We are still currently experiencing problems making a VPN connection to Gelvenor when using Vodacom.
Devices we are using, Netgear 3g Broadband Wireless Router MBR624GU (firmware is up to date). Connected to the NetGear router is a Huawei Mobile Broadband USB stick.

When trying to make the VPN connection using Cisco Anyconnect we get the following error “Connection attempt has failed due to network or PC issue” we have tested using the Mobile 3G stick directly on the computer and we still having the same connection error. We had a sim swap done and unrestricted APN activated on the sim, we still receive the same error. Other fixes we have tried is uninstalling the vpn software, running the winfix.exe (to clean up and remove any DNE installations) then we have run DNE updater.msi. Still have connection failing when making a connection using the Vodacom sim.

We have tested with a Telkom and MTN sim cards using the Netgear and Huawei device and are able to make the VPN connection to Gelvenor with no errors.

 

[shakez]

Ok, so maybe you could assist me, i have been through all the channels of phoning 155 to taking the LTE router back to the vodashop to be tested and updated? I have renewed the contract, the sim is 2 years old and is a 64k Sim, LTE is activated on the sim aswell, I CANNOT STREAM ANY VIDEO WITHOUT IT BUFFERING EVERY 25 SECONDS.

My signal tests are as follows, -65db inside my office

My speedtest are as follows - 27mbps dwn - 9.6mbps up, 28-65 ms ping depending on time of day.

I have requested that the unrestricted apn be activated. I have sent all relevant documentation through to 155data.

Is there something else that i need to look at as my Signal value is excellent, signal quality is good,

PS: I cant seem to pm you.