1. Savy561

    Telkom lte cancellation discussion

    Im looking for some suggestions on how to cancel my telkom smartbroadband wireless package without breaking the bank. I have heard that if you move out of the coverage area, they will drop the contract, has anyone does this before? Is it possible to downgrade to the lowest package resulting in...
  2. J

    How to cancel Telkom lines or services

    I have recently been involved in assisting clients with cancelling their Telkom services. As recent articles ahve highlighted Telkom is swamped with cancellation requests As of Jun 2018 Cancellations are now initiated on line or through 10210 10210 cancellation tries hard to push the...
  3. Ryansr

    MyMondo and MTN laziness with contract cancellation

    Just wanted to post this thread warning everyone that wants to take out a contract phone with MTN through MyMondo. These guys phoned my wife and promised her the best phone contract (or so we thought at the time) on a Huawei P8 Lite 2017. After receiving the phone she had a problem getting the...
  4. V

    Cancellation of Vodacom Fraudulent Contract Renewal

    I have a contract that was renewed fraudulently. I have requested that it be cancelled but it's been months now. I have sent my affidavit and ID copy to Vodacom months back. already. A lady from Vodacom Investigations said it'll take her around 7 days to investigate the Vodashop that did the...
  5. B

    How to cancel/(transfer) SABC TV license (Sold or Donated TV)

    I tried to find out how I could go about cancelling my TV license because I no longer own a TV as I gave it to a friend of mine. The information out there was very vague and definetly not helpful at all! I decided to create this post so that others do not have to go through a similar struggle...
  6. W

    Afrihost DSL Data cancellation

    Planning to cancel my DSL account with Afrihost. If I cancel it will the account still be active till the end of the month or does Afrihost pull the plug on me? I still have roughly 150gb left. I would call them but I dont really want to sit on the phone for half an hour. Thanks in advanced...
  7. S


    BEWARE: REFUND SECRETS With a large number of posts regarding moving accounts, it might be good to note a few things when cancelling. Here's my experiences after testing 2 ISP's and ultimately moving to a 3rd. If you purchase uncapped accounts and use any data on that account, you will not...
  8. C

    Cell C Contract Cancellation Issues

    Cell C contracts can only be cancelled by dialing 084143. Problem is after waiting about 5 for a consultant to answer, the call cuts. I've tried multiple times. How else can one cancel a Cell C contract?
  9. N

    Mweb Cancellation timing?

    I'm considering swapping to Crystal Web for all the good I've been hearing about them. I'm currently on Mweb uncapped premium. I see after logging into my mweb account on their website, that there's a cancel button for the adsl account. So if I cancel via the web interface now.. will that mean...
  10. P

    Retentions Department

    Hi there, I wanted to know if there is any other way to cancel my Vodacom contract other than though the call centre? They are taking on average 20 minutes to put me through to someone - I've been on the phone the entire day. What's also great is that I'm getting told that their...
  11. W

    OpenWeb troubles

    Good day, I have joined this forum with one specific purpose, to share my troubles with OpenWeb company, specifically the fight to overrun their "1 calendar month" cancellation policy. I suffered neglect from this company, had to stop my bank order for this contract, and now had to apply for...
  12. S

    MTN- Keep away if you want service!

    MTN have got to be the worst bunch I have ever dealt with! I'm about to take them to ICASA over recurring subscriptions MONTHS after the cancellation of my contract... Read this, I posted it on hellopeter... >>My Complaint: I had an MTN data contract. I cancelled it at their canal walk...
  13. K

    Unofficial Pic of the day

    I know I am gonna get into alot crap for this:D:D:D, and could be ban from here, but it got me on the floor laughing. No offence to all parties involved including MyBroadBand and Mweb. Their stone age fax machine takes +-20 tries to fax through their cancellation form.:wtf::wtf::wtf:
  14. D

    Web Africa not honouring Consumer Protection Act

    hi, I tried to cancel my WebAfrica month to month contract at the beginning of September, expecting the contract to terminate at the end of September. This is the 20 working days necessary according to the Consumer Protection Act. Web Africa refuses to comply and insist that I must pay for...
  15. S

    Cancelled telkom line needs to be reversed (cancel the cancellation)

    Hi Guys One of our clients has cancelled there telephone line from telkom, they need that same number and cannot afford to loose said number, they have requested my assistance to quickly cancel the cancellation at telkom before they loose there number, does anyone know of a helpful telkom...
  16. E

    Cancelling Cellphone Contract

    I want to cancel my Vodacom contract as I am not happy with the service and the price I am paying. Do they still have the policy that you need to pay 75% of the outstanding contract? I am happy to pay for the phone - I'm just baulking at having to pay for service I will never receive. Is this...
  17. C

    How to get Vodacom to admit they wrong and not demand money outa me!

    Hi I recently cancelled my cellular contract with vodacom. Before cancellation I paid the outstanding balance of my contract (which was an amount given to me by their cancellation department) and called them to cancel, which they said was done. A cancellation letter was supposedly going to be...
  18. C

    Deactivating and reactivating

    I've just de-activated my smart card. I assume I'll only be charged pro-rata for October. Then I was thinking, can I just re-activate it whenever I like? If I wanted to watch something next Saturday, can I reactivate it for the day, then de-activate it again afterwards? Would I just be...
  19. M

    WebAfrica can SMB!!! :twisted:

    How amatuer can an ISP be, that you have to give a calendar months notice to cancel your account with them :twisted: I cancelled at the beginning of June, and only to find out that they are so incompetent that they cannot find anyone to cancel the account in time! I will NEVER EVER EVER use...
  20. S

    Vodacom Contract - Why you no cancel?!

    Hi guys My problem is, for the most part, the usual Vodacom contract cancellation issue, but with an early upgrade thrown in - Dec 2008 - Took out Vodacom Talk 200s contract March 2010 - Early phone upgrade to an HTC HD2 & upped the contract to a Talk 500s I am now told that I'm only up for...