afrihost

  1. JollyFerret

    Which ISP is the best between Rocket Net, AfriHost, and Cool Ideas in 2024?

    I'm currently in the market for an ISP at my new place, which is under MetroFibre. I've been reading that AfriHost and Cool Ideas have been consistently ranked as the Top 2 SA ISPs over the last couple of years, which is why they're on my short list. RocketNet is my current ISP. When I reached...
  2. Z

    Moving Fibre line from Supersonic to Afrihost - Line release delays

    Hi guys, Hope you are well? I need some advice/help. Last month Supersonic made me aware that they were terminating my service due to FNO costs being to high. The service was subsequently cancelled on 31 Jan. I decided to move to afrihost; however Afrihost cannot process my order because...
  3. A

    Afrihost believe the complaints

    Mr V from AfriHost, I highly doubt that you will even be likely to take the time to read or consider this communication to AfriHost. Your management staff, secretary and all lower level employees have all tried their best not to respond to my calls, give false and incorrect information, make...
  4. Jan

    Afrihost is relaunching AirMobile with free data and airtime promo

    Afrihost announces 10GB free mobile data and R100 free airtime offer Afrihost CEO Gian Visser has sent an email to customers promising an offer of 10GB free mobile data and R100 airtime. The offer will become available next week when the Internet service provider relaunches its mobile virtual...
  5. Hanno Labuschagne

    Afrihost has strongest brand among ISPs in SA

    Afrihost has strongest brand among ISPs in SA Afrihost has extended its lead over Telkom, Mweb, and Cool Ideas as the Internet service provider (ISP) with the strongest brand in South Africa. This was revealed in Analytico’s latest Broadband and ISP Brand research. Analytico is a research...
  6. P

    No Progress on Domain Transfer

    Good Day I was hoping to possibly reach out to any other Afrihost client that may have experienced this or anyone who may have suggestions on how to get it moving along. I am currently moving my domain from unnamed provider over to my Afrihost account I have had for a few years with all my...
  7. KeatonRaman24

    Damaged Fibre Cable, Cost to Re-install

    Hi all, Afrihost Fibre User here (OpenServe). Two days ago my fibre ONT Box LOS (Loss of Signal) red light came on. I called Afrihost they indicated that an OpenServe Tech would pop by the next day to repair the fault. OpenServe Findings: Cannot pick up a signal between my ONT Box and Main...
  8. Yoda Arain

    Big Data for Cheap

    I live in an area where there's no fiber, DSL, etc. But LTE service is exceptionally good. I've tested @vodacom, MTN, and @Cell_C (MTN). I'm looking for a high-volume bundle, but with the condition of being most economical. I rely on 200 GB for R349 from Vodacom, or R399 from MTN, or 100 GB for...
  9. C

    FrogFoot Micro-Outages (Lynnwood, PTA)

    I live in a complex in Lynnwood, PTA - like many other complexes, it has an "exclusive" agreement with FrogFoot to provide the infra for all fibre in the complex. The complex is a newly renovated place, and we have been here for over a year using Afrihost+FrogFoot. I constantly experience full...
  10. Yoda Arain

    Looking for a VoIP service provider (except Switch Telecom)

    I'm in the market for a VoIP service provider that offers an unlimited calling plan or at least a fixed bundle. Please! Give your recommendations. Most people recommend Freshphone after Switch Telecom, but I can't go with Switch Telecom because they blacklisted me. I know there are ways to get...
  11. G

    Struggling with Vuma and Afrihost

    Hi guys Need some help getting my matter to the right people... So to give you guys a timeframe : 29 Oct - Order submitted for new fibre install 30 Oct - Received e-mail from Afrihost that my router is configured and being shipped 31 Oct - Received my router 01 Nov - Get a call from Vuma that...
  12. S

    Extremely poor speeds and no help from Afrihost for 2 months

    I'm on a 250/250 line on Afrihost/Metrofibre and every single day at 17:00 to 22:00 gaming is not an option as my speeds just go straight into the gutter but thoughout the day when I'm at work the speeds are as they should be. I logged a ticket in 31 August and again on 28 September which just...
  13. A

    Afrihost VDSL Connection Issue - Need assistance in diagnosis

    Hi Everyone, this is my first post on the forum and I am doing this because I am in a bit of a pickle and have no idea what to do :crying: Situation: I currently have a 20/1 VDSL connection through Afrihost/OpenServe and the line keeps disconnecting every 5/10/15 minutes. I have had this line...
  14. N

    Pure Internet Frustration

    I moved into an apartment in Camps Bay last month where the previous tenant had a working Fibre service with Telkom. I placed a Fibre internet order on Afrihost on the 6th September. Over the last 4 weeks and many many calls, Afrihost delivered a WIFI router two weeks ago (I've been invoiced...
  15. K

    afrihost line down dawnview

    Afrihost line is down, could be weather but would like to know more. everything green on router.
  16. Josh Blom

    TT Connect GPON Unit Not Compatible With Rooters

    Hi All, I am writing this as I am not sure what to do next, I have exhausted the Afrihost whatsapp chat and call centre (Probably spoken to about 8 or 9 people now) I am extremely disappointed in the level of knowledge and even interest by the people I have spoken to (It was never the case with...
  17. Jan

    Analytico: ISPs with the strongest brand in South Africa (April 2023)

    Afrihost crushes the competition Afrihost has extended its lead over Vox, Telkom, and Rain as the Internet service provider (ISP) with the strongest brand in South Africa. This was revealed in Analytico’s 2023 South African Broadband and ISP Brand Report released this week.
  18. J

    Cancellation of Afrihost Account?

    Can anyone tell me how do I delete or cancel an Afrihost Account? I'm not talking about cancelling a service that is done already. I had absolutely no feedback on a fibre pre-order and terrible follow up so the ordered fibre service was cancelled. Now I want to delete the actual Afrihost account...
  19. claraform

    20 days without internet (Afrihost Relocation Woes)

    Edit: I know I know, I made a typo in my title and I don't know how to edit it :crying: life is hard. I'm reaching out to share my recent frustrating experience with Afrihost's relocation process and to seek advice or assistance if possible. On June 23rd, I submitted a relocation order to...
  20. Jan

    Affordable fixed wireless uncapped broadband for homes without fibre

    Cheapest 50Mbps uncapped Internet for homes without fibre There are several uncapped wireless Internet packages on the market with at least 50Mbps download speeds for South African households that don't have a fibre network available in their area. While fibre-to-the-home (FTTH) connectivity...
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