1. Jade @ Absolute Hosting

    Advice Needed - Axxess or Coolideas

    Howzit guys, Need some advice here. Long story, but please read and advise I had made contact with Cool Ideas a few months back in order to transfer existing line from Telkom to them as they are able to offer 200MB on Openserve's network and Telkom are not. Cool ideas advised that because Im...
  2. I

    Fixed LTE wireless

    Can anyone recommend the best fixed LTE wireless provider to move to? I am completely done with Afrihost and Cell C, very poor service from them. Nothing costly too as I am a student.
  3. antiadevilliers

    Afrihost, hopefully you'll answer me here.

    We have been with Afrihost for a couple of months now and have an LTE-A package with 110 GB per month. On Sunday, 07 October, we were connected to our WiFi the whole day, but could not access the internet. I sent a support email at about 19h01 after my husband discovered that our data was...
  4. I

    Cell C fixed wireless LTE

    My cell C fixed wireless has been down for 2 days now. Since Friday afternoon. Anyone else experiencing this problem? I’m in Hatfield, Pretoria. It’s so frustrating
  5. B

    Dissapearing data

    I have had an Afrihost LTE Rain router and data package for close to a year now. Hardly ever ran out of data until now. Last month my topup bill was R3000 additional to the R1500pm package that I have. I have contacted Afrihost several times to find out what is going on but still no answer. My...
  6. P

    Afrihost Fibre & support

    Hi Everyone, I used to be super impressed with Afrihost. We were a corporate client for years and I found their service levels to be excellent and we also set up a number of private accounts for ourself (myself) included. The last year and the migration to Fibre has been super frustrating: 1 -...
  7. I

    AFRIHOST 160ms to -> 190-200ms

    How does this actually happen? After 6 months of having perfect pings, now its gone to ****, with packet loss in certain situations. A friend who lives 3 units away using Cool Ideas still has perfect pings... how does this happen? Getting irritated.
  8. P

    Afrihost, I wanted to believe in you...

    TL;DR Cannot login to ClientZone. Need to change +27 to a 0 on my cell number of my Afrihost account so that OTP can be obtained. In order to do so, they want me to produce a little less than my soul :P...
  9. G

    Afrihost capped fibre - No 300GB option

    I am on Afrihost/Openserve fibre with 20mbps uncapped home fibre. I have seen my usage hovers at about 200GB or just over that per month. I want to increase my line speed without dramatically increasing my monthly spend so was looking at 100mbps line with capped data . But Afrihost offers...
  10. D

    How do i get hold of afrihost ???!!!!!!!

    They have changed their call centre, you can not call them anymore, they will call you. Still waiting..... The new WhatsApp support does not work. I've been holding for half an hour on Live-Chat. We've been having constant problems the last 2 weeks with them. They are more off than on. Now...
  11. J

    Afrihost's trying really hard!!!

    I am sitting here, can't sleep so I thought I would come and see What is / has happened thats worth reading on My Broadband as I find lot's to keep me busy. And low and behold I see Afrihost Support Form!!! Now i think to myself yet another 'Best ISP' support channel of the 99999 Million that...
  12. C

    Another Afrihost Exodus

    Its a sad day when you have to finally accept that it's time to move on. We have been having ongoing issues with being throttled during peak times to 10Mb download on a 100+ premium uncapped account on vumatel fibre. Off-Peak... no problems. After logging several tickets with all the test...
  13. D

    Afrihost congestion (on OpenServe) getting worse

    hi, I've had my 20Mbit Afrihost connection since October 2017. I've been exceedingly happy with it, but things are starting to deteriorate. I've been monitoring my link latency since Jan 2018. It's been pretty good, but April is when the problems started. See the graph below for a trend...
  14. K

    Afrihost Unshaped Capped - Terrible International Ping - Help me diagnose

    As the title suggest Getting terrible Intermittent Ping to international services of late( +- last 3 days) Super frustrated and can't seem to figure out the issue at hand. Afrihost states that The Eastern Cape Region is fine? Why such bad Upload speed for a 20mb line? Here are the stats...
  15. G

    Afrihost alternative

    Hi all... I'm looking for a VODACOM powered alternative to the Afrihost ISP (which is MTN powered ) terms of mobile data ONLY deals...If anyone could advise that would be great....! Many thanks..
  16. DeSLAM

    Afrihost Capped UNSHAPED ADSL account issues

    Unshaped Capped Afrihost Account Afrihost Ticket: NMA-236-19701 OpenServe/Telkom Ticket 13CWK180618 I upgraded my DSL Capped account with Afrihost yesterday to a UNSHAPED Capped account. Everything worked perfectly after doing this for a few hours. This morning my download speed is back...
  17. Q

    Webafrica throttling torrents on RAIN

    I would strongly advise anyone against getting LTE-A through webafrica if you are planning to make use of p2p. Torrents are being throttled to +/- 100 kB/s, everything else seems to be working fine. It's kind of ridiculous if you take into consideration that you are on a *very* small...
  18. JayPeg64

    Inaccurate Afrihost RAIN data

    Anyone else here having problems with RAIN data usage on Afrihost. In the last few days I have been told twice that my data is up while the clientzone shows I have 3GB over. According to Afrihost they have a problem but no indication of when this will be fixed. I ended up having to top up with...
  19. S

    Terribly Terribly Let down by Afrihost - Extremely Poor Service, Just APPALLING

    Extremely disappointed in Afrihost, all that was wrong our SSL certificate expired, 3 days later, business lost. All we get is automatic responders, they brag about new whatsapp service, still waiting for answers since 11am this morning. Our e-commerce website in existence since 2012, just...
  20. K

    Afrihost - complaint email to Gian Visser

    Good day Gian, It is with sadness that I write this email, which will also be posted online. We have been customers with Afrihost for the better part of two years now. We have 2 registered domains, a DSL capped date plan, and Rain account. When moving from our previous service provide to...