No Data connection but full signal

I have the exact same problem with my Cell C modem/s and MyGig 200 data bundle. Full signal strength but DEAD slow. Thanks for nothing Cell C. It doesn't help much if it only gets fast late at night, and even then it is intermittent.
 
I'm wondering, are all of us on Giga 200 that's having the problem? Or do some of you have other packages?
 
No data signal in Midrand aswell... Last week I tried to report this via there website but could not find any place to report the data issue.
 
I get the following on my Cell C prepaid sim when opening my browser:

Data connectivity problem - The server failed to communicate. Try again later.
Click to expand...

This happens in Goodwood & Rondebosch.
 
Full H+ signal but no connection, have to switch back to Edge but sometimes that too doesn't work like last night. It's starting to be as useless as my MTN 3G data bundle contract on my Ipad, which is available for not more than half the month although they get paid the full amount monthly. I'm relatively new on CellC having ported from Vodacom as a result of the high prices. It's starting to feel like one has left a fuel guzzler that always runs for a low fuel consumption model that rarely starts. In Pretoria.
 
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So how long are the upgrades for the 'localised congestion' going to take? Because I've had this problem for months in sandton cbd.
 
Same frustrating problem here in Phoenix, North of Durban. I'm on the giga 200 package. Excellent signal strength, Full H+, but really poor internet or a lack of it. I'm still awaiting positive feedback. I've never been this annoyed in my life.
 
Hi

We would really appreciate it if you can provide us with more information as we are in contact with our network to address any network issues that you might experience, below information will be helpful in directing our network team to the areas affected.

Customer Name and Surname?
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Customer contact details (cell number, land line, email address)?
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Email address?
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Physical address of where the problem is experienced incl. town and city?
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Name of Cell C site (as displayed on the phone)?
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Longitude & Latitude (Best Effort)
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What is the MSISDN?
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What is the SIM Card Number?
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What is the IMEI?
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Pre-paid or Post-paid?
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Make and model of the Phone?
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Dongle used? Make, model and colour? (if applicable)
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What type of OS (Operating System) does the client having on the connecting device? Windows, Mac, Linux?

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Detailed description of the fault (problem)?
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When was the problem experienced?
>

Regards
CellC|TM
 
Hi Cell_C, I sent you my details about two weeks ago and have since asked for feedback but you are ignoring my messages. :(
 
Solitude said:
Hi Cell_C, I sent you my details about two weeks ago and have since asked for feedback but you are ignoring my messages. :(
Click to expand...

Hi,

That is not the intention, we will refer to your PM and provide you with an update.

Regards
CellC|TM
 
I have had same issue for months. Cell c stores advised the randburg tower is faulty and i just have to wait it out. Gave up on cell c data stick
 
Same here, Cell have all my details. I even had a call from someone who works at cell c (Private Number) this morning asking me the same questions again. Its getting to a point of Ultimate frustration now. I still await positive feedback.
 
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