Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

  • Total voters
    126
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Mephisto_Helix said:
I can schedule, not pressing to have full speed all day ... as long as my gaming is not affected, lol.
Filled the info gaps I needed, gracias. Will be switching over in a couple days then :)
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Premium uncapped for the best possible gaming experience you'll have on the internet. :D

Honestly though, we prioritise gaming and streaming packets heavily on premium.
 
Guys how can you be unaffected when the news said that all internet in SA would be slow or down today? What sorcery is this???

Do the news reporters exclusively use an ISP like MWEB or something?
 
Sinbad said:
Guys how can you be unaffected when the news said that all internet in SA would be slow or down today? What sorcery is this???

Do the news reporters exclusively use an ISP like MWEB or something?
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We are free of the matrix :eek:
 
Sinbad said:
Guys how can you be unaffected when the news said that all internet in SA would be slow or down today? What sorcery is this???

Do the news reporters exclusively use an ISP like MWEB or something?
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Those news reporters forgot to ask us. :D

I have confirmed though on our end and so far there is no indication that we'll be affected, however depending on the work and any unrelated events there may be repercussions. We'll keep everyone posted though via here and the network notices section.

If traffic on the other international pipes (we have capacity on all major international links) is increased to breaking points because of redundancy failover from other ISPs then there may be the odd hiccup here and there outside of our control, but we'll let you know if anything pops up on our end that's worth noting.
 
Hey chaps.

I'm looking for a small (20-50Gb?)capped account to play some online games and the occassional stream. I don't need an ADSL line.

I can't seem to get clear pricing from the Crystal Web website... too many flashy thingies moving about and bright colours!
 
Shaun108 said:
Hey chaps.

I'm looking for a small (20-50Gb?)capped account to play some online games and the occassional stream. I don't need an ADSL line.

I can't seem to get clear pricing from the Crystal Web website... too many flashy thingies moving about and bright colours!
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hop onto live chat and speak to them directly
 
Okay rather urgent, I'd like to sign up today still as my current ISP is cancelled and I won't have internet from 12am.

How is gaming and streaming on home uncapped on a 10mbps line?

Don't mind scheduling downloads for after 12 at all.

Regards
 
thomascmyk said:
Okay rather urgent, I'd like to sign up today still as my current ISP is cancelled and I won't have internet from 12am.

How is gaming and streaming on home uncapped on a 10mbps line?

Don't mind scheduling downloads for after 12 at all.

Regards
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It's brilliant. That is all.
 
Crystal Web said:
Sinbad is on premium home uncapped, BTW. :)
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I am going to share my internet with two other users in the house. At the moment we are only looking at the normal home package.

Will gaming and streaming still work fine during the day/night if I schedule bigger downloads (torrents) for after 12?
 
thomascmyk said:
I am going to share my internet with two other users in the house. At the moment we are only looking at the normal home package.

Will gaming and streaming still work fine during the day/night if I schedule bigger downloads (torrents) for after 12?
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Yes they will.

I am on the home capped account and could not be any happier :)
 
thomascmyk said:
I am going to share my internet with two other users in the house. At the moment we are only looking at the normal home package.

Will gaming and streaming still work fine during the day/night if I schedule bigger downloads (torrents) for after 12?
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if you're looking to share with multiple people and the account is going to be used during business peak for bandwidth intensive streaming as well, you really, really don't want to be on an entry level home account. It's not designed for high business peak usage which streaming can end up resulting in. But there's also no way for us to specifically know your usage patterns beforehand.

You can always look to upgrade the account if need be from home to premium. You can also monitor your shaping level in the portal. :)
 
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Looney said:
@CW: what account am I on? I don't even know what kind of account it is. The account names have changed since I signed up so which one is it?
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You have a custom account with us that at some point we'll talk about. :p
 
Crystal Web said:
You have a custom account with us that at some point we'll talk about. :p
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Hahaha that's what I thought! I can honestly say this is the best account I have ever used. Full line speed day and night, during business hours you name it. I've never been happier. Whatever you guys did to my account worked like magic!

I was just curious if it is considered the business premium account.
 
Crystal Web said:
if you're looking to share with multiple people and the account is going to be used during business peak for bandwidth intensive streaming as well, you really, really don't want to be on an entry level home account. It's not designed for high business peak usage which streaming can end up resulting in. But there's also no way for us to specifically know your usage patterns beforehand.

You can always look to upgrade the account if need be from home to premium. You can also monitor your shaping level in the portal. :)
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Only one person at home during the day and I don't think she streams really, we stream some music videos at night sometime after 6 or 7 or so other than that it's gaming and torrents which we will schedule for after 12.

Day time would mostly be for normal browsing of the internet but we will see how it goes and if we need to upgrade later on.
 
thomascmyk said:
Only one person at home during the day and I don't think she streams really, we stream some music videos at night sometime after 6 or 7 or so other than that it's gaming and torrents which we will schedule for after 12.

Day time would mostly be for normal browsing of the internet but we will see how it goes and if we need to upgrade later on.
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Sounds good then. :)
 
Any update on the Home Premium Uncapped portal availability? Can't wait to see what's in store :whistle:
 
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