OpenWeb ADSL Feedback Thread (Pt2)

Tried cancelling, couldn't.
Money just gets deducted every month. Only a 5gb acc, which I don't mind keeping, but still not kosher.
 
I've already requested cancellation so I suppose this is a moot point, but ever since I received my new login details (@mynetwork.co.za) from OW my 10Mb account has been unusable.

Granted, it speeds up after midnight (most days) and I normally wouldn't be opposed to scheduling large downloads for the night time, but when I can't even load MyBB during working hours and I consistently have to deal with these kinds of speeds when trying to grab a smaller file I honestly can't justify continuing business with them.

ow3.jpg


WebAfrica just seconds afterwards for comparison:

ow3a.jpg


Maybe it's just my account that's performing like this, but if this is the service we're paying for then I don't know how they can justify charging money for it.
 
Since I am not a customer of OpenWeb any more (thank goodness :D) they try and spam me to DEATH with sms's.

Today 09.01.2015 I got the SAME sms (not even worth typing it out - the BS they try to promote) from the following numbers:

082007229864476
082007229520825
082007229428078
082007228114184
082007229725300

Of course these numbers gets added to my Root Call Blocker for life, thought I'd post them here if anyone else were interested in blocking future spam from OpenWeb.
 
Ok my turn to also jump ship finally

4mb "GOLD" uncapped account. Flies between 5pm and 8am, then nothing, zilch, fokol, niks. Couldnt even load gmail, so i asked them to check my account. I got full speed to speedtest.net, and 0.1k/s to ANY other site. Their throttling, sorry i meant shaping policy has become a big fking joke. Ive told them off and emailed my bank to stop any further money going off. Enough is enough.
 
Last edited:
rakabos3 said:
Ok my turn to also jump ship finally

4mb "GOLD" uncapped account. Flies between 5pm and 8am, then nothing, zilch, fokol, niks. Couldnt even load gmail, so i asked them to check my account. I got full speed to speedtest.net, and 0.1k/s to ANY other site. Their throttling, sorry i meant shaping policy has become a big fking joke. Ive told them off and emailed my bank to stop any further money going off. Enough is enough.
Click to expand...

Yes,

This is happening to me yet again. I am now fed up enough to cancel.
 
Yip - it took me over 3 hours to get on here via my 4mb uncapped adsl account. But Speednet worked perfectly all along which tells me straight away that they prioritise and throttle like crazy. Going to cancel tomorrow.
 
Upetr said:
Yip - it took me over 3 hours to get on here via my 4mb uncapped adsl account. But Speednet worked perfectly all along which tells me straight away that they prioritise and throttle like crazy. Going to cancel tomorrow.
Click to expand...

Been a while since they started by-passing speedtests from their aggressive shapers/ throttlers, crook ISP crooksss!!!
 
kianm said:
Been a while since they started by-passing speedtests from their aggressive shapers/ throttlers, crook ISP crooksss!!!
Click to expand...

I'm just saying:

I made a very big whooha about this a few weeks ago. Cancelled with this scum and moved to WA (just as useless) and they are doing exactly the same. I suspect is IS that is enforcing this rather then the ISP themselves.
 
Ipwn 4 said:
I'm just saying:

I made a very big whooha about this a few weeks ago. Cancelled with this scum and moved to WA (just as useless) and they are doing exactly the same. I suspect is IS that is enforcing this rather then the ISP themselves.
Click to expand...

Now that would be very bad. Wouldn't expect such sneaky behaviour from such an established company. Wonder if the same applies to the connection accounts as well. Who can we trust now ???
 
And so went another awesome experience with OpenWeb. Leon and the team are great! I really enjoy working with them and get the impression they would almost bend over backwards to assist. Nothing but good things to say about OW.

Been with them for years and always get easier to recommend.

Thanks OpenWeb Team!
 
BeoTeK said:
And so went another awesome experience with OpenWeb. Leon and the team are great! I really enjoy working with them and get the impression they would almost bend over backwards to assist. Nothing but good things to say about OW.

Been with them for years and always get easier to recommend.

Thanks OpenWeb Team!
Click to expand...

The only bending happening is you ;)
 
BeoTeK said:
And so went another awesome experience with OpenWeb. Leon and the team are great! I really enjoy working with them and get the impression they would almost bend over backwards to assist. Nothing but good things to say about OW.

Been with them for years and always get easier to recommend.

Thanks OpenWeb Team!
Click to expand...

Please use an emoticon such as ':p' to help others understand that you're being totally sarcastic. ;)
 
BeoTeK said:
And so went another awesome experience with OpenWeb. Leon and the team are great! I really enjoy working with them and get the impression they would almost bend over backwards to assist. Nothing but good things to say about OW.

Been with them for years and always get easier to recommend.

Thanks OpenWeb Team!
Click to expand...

Wait until you have major issues...
 
Think I initially signed up with them from my 384k line speed days. Been smooth sailing since then. Excellent line speeds and great support 24/7 whenever it was required.
 
BeoTeK said:
Think I initially signed up with them from my 384k line speed days. Been smooth sailing since then. Excellent line speeds and great support 24/7 whenever it was required.
Click to expand...

I sincerely hope it continues for you....Many of us have not been that lucky.
 
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