*READ FIRST* Vodacom Problems: Slow Throughput, Trying to Connect, DNS, High Latency

You guys are just pethetic!

Boss got a new phone(an old new phone). I download the settings, try and browse the web and says 'packet data not available'.

So I try call 155. Does not even ring(not sure i have the right number). I phone 111. Select the option for BB, email and internet. It says 'for self help press 1 or hold for an operator'. Then the call gets dropped after saying 'your call may be recorded'. Tried 4 times. All 4 times it got dropped.

Is vodacom seriously that useless that you cannot keep the calls on your own network up?
 
Prof.Merlin said:
You guys are just pethetic!

Boss got a new phone(an old new phone). I download the settings, try and browse the web and says 'packet data not available'.

So I try call 155. Does not even ring(not sure i have the right number). I phone 111. Select the option for BB, email and internet. It says 'for self help press 1 or hold for an operator'. Then the call gets dropped after saying 'your call may be recorded'. Tried 4 times. All 4 times it got dropped.

Is vodacom seriously that useless that you cannot keep the calls on your own network up?
Click to expand...

Was he using a BlackBerry before? Does your boss have BIS activated on his SIM card?
 
Vodacom Data Network Problems in Central Cape ?

Anyone experiencing problems connecting to the Vodacom Data Network in Cape Town?

Voice is fine but no data connections

EDIT: Seems to be back again - was out from about 11h50 to 12h30

EDIT 2: ...and gone again at 12h40

Ah well, no other additions to this thread so maybe it's just the tower serving the Foreshore...
 
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meh

out here too... tested several phones all no data. 4 iPhones and 1 nokia....same story. also in foreshore.
 
Still no official announcement from Vodacom - whoo hoo - I can only imagine how business guys who are dependent on 3G must be feeling...

Fortunately I have cable connectivity
 
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Got a number of users in Observatory also complaining of no connectivity. fyi
 
The call centre people NEVER seem to be aware of data connection problems in an area.
Always the same solution: "I'll send you the wap settings"
 
lol

So I've sent them more details via twitter, also included a link to this thread saying its not just me. Lets see how long this takes to resolve. tick tock... clock is ticking away.
 
Today I have had upto 20 calls disconnect and failed sms. But was sorted at Vodacom shop at the Waterfront Cape Town. I hope it stays fixed, Because I am getting irritated by poor service and there is nothing one can do.
 
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