Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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Zenbaas said:
I tried but couldn't get Unotelly to open at all for about 30 minutes (not even the app either) but managed now finally. Turning in for the night in any case. Will check again tomorrow.
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happening to me too - on their side.
 
Ok so apparently looking at my firewall logs this "external" source of bandwidth is sending thousands of packets to my firewall, which is also my router. So they're all getting dropped but it's using up all WAN bandwidth. This has been happening for a while it seems, I saw above a user with DynDNS having a similar issue, and since I also use DynDNS for Unotelly I will try to find the source(s) and get to the bottom of this.
 
slvr said:
Ok so apparently looking at my firewall logs this "external" source of bandwidth is sending thousands of packets to my firewall, which is also my router. So they're all getting dropped but it's using up all WAN bandwidth. This has been happening for a while it seems, I saw above a user with DynDNS having a similar issue, and since I also use DynDNS for Unotelly I will try to find the source(s) and get to the bottom of this.
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Yup, DynDNS seems to be the cause here. We noticed the same thing. Switched it off and all has been good.

Seems there is a DDOS attack on some DynDNS users - I've emailed them about it as well. No response. Looks like DynDNS may have been compromised. I know they were compromised late last year, however we registered a new DynDNS last month for testing that has also been under attack. Either that or Unotelly was compromised and has leaked DynDNS hostnames.
 
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Crystal Web said:
Yup, DynDNS seems to be the cause here. We noticed the same thing. Switched it off and all has been good.

Seems there is a DDOS attack on some DynDNS users - I've emailed them about it as well. No response. Looks like DynDNS may have been compromised. I know they were compromised late last year, however we registered a new DynDNS last month for testing that has also been under attack.
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check PM.

:cry:
 
Crystal Web said:
Yup, DynDNS seems to be the cause here. We noticed the same thing. Switched it off and all has been good.

Seems there is a DDOS attack on some DynDNS users - I've emailed them about it as well. No response. Looks like DynDNS may have been compromised. I know they were compromised late last year, however we registered a new DynDNS last month for testing that has also been under attack. Either that or Unotelly was compromised and has leaked DynDNS hostnames.
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I think Unotelly and unblock-US may well have had a leak ...
 
thewusman said:
I think Unotelly and unblock-US may well have had a leak ...
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Yup, that's my suspicion. I think they have been compromised, which is a real pity. And a very serious issue if confirmed. It also pushes the data through our IPC connections, so we're looking at ways to actively try to block this for you guys as well now.

I will be sending them emails.
 
What default smtp server must I use in Outlook for a Cybersmart email address when using my crystalweb ADSL account/data?
 
slvr said:
back to using PIA then I guess
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I've just enabled detailed security logging on my ZyXEL VGM1312 vdsl router and it shows I am being attacked by ping of death and sysload when DDSN is enabled on multiple providers ... so the leak must be elsewhere ...
 
thewusman said:
I've just enabled detailed security logging on my ZyXEL VGM1312 vdsl router and it shows I am being attacked by ping of death and sysload when DDSN is enabled on multiple providers ... so the leak must be elsewhere ...
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might be IS subnet?

idk

hardened my firewall so everything is dropped except my ssh tunnel
 
airborne said:
What default smtp server must I use in Outlook for a Cybersmart email address when using my crystalweb ADSL account/data?
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smtpdsl.crystalweb.co.za

I'm going to update the welcome email and website to include these FAQs as well. Probably push that change tomorrow.
 
Crystal Web said:
smtpdsl.crystalweb.co.za

I'm going to update the welcome email and website to include these FAQs as well. Probably push that change tomorrow.
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Thanks, tested working, actually found it after googling and seeing Crystal uses IS backbone so I tried their smtp settings.

I think that would be a great help having it on the website. I looked on the site and was surprised to not find such basic and important info avail, I had a dragon breathing down my neck wanting to use their email so for me it was a life and death situation...
 
airborne said:
Thanks, tested working, actually found it after googling and seeing Crystal uses IS backbone so I tried their smtp settings.

I think that would be a great help having it on the website. I looked on the site and was surprised to not find such basic and important info avail, I had a dragon breathing down my neck wanting to use their email so for me it was a life and death situation...
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Well, then at least we're quick to respond. :)

Don't forget live chat by the way. Make them earn their keep, please. :D
 
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