Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

  • Total voters
    126
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patrick123 said:
For the last x amount of pages, as well as in another thread related to CW, this guys has been whining on and on and on and on and....

He's not even a CW customer but yet he's trying to shout the odds and dictate how they must run their business.
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And is why other ISPs hardly respond openly on MyBroadband. And a stance we empathise with them about.
 
patrick123 said:
For the last x amount of pages, as well as in another thread related to CW, this guys has been whining...
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He's not even a CW customer but yet he's trying to shout the odds and dictate how they must run their business.
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Sorry could not resist some c++ flashbacks :)
 
Crystal Web said:
And is why other ISPs hardly respond openly on MyBroadband. And a stance we empathise with them about.
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I remember when you guys just got started out, endeavouring to keep a presence here on MyBB. Please don't let that change.

When you get dumba$$es (who don't even pay you money) calling you out for nonsense. When you get a disgruntled customer who fails at basic reading trying to tarnish the brand very publicly. Those are the days you need to be here.

I would think that 99% of your customer base loves you guys. But you can't please all the people all the time. The transparency thing is the best policy, but then you get people who still don't trust your intentions. My advice, say your piece and leave it, so it doesn't become a constant source of aggravation.
 
StevenC said:
I remember when you guys just got started out, endeavouring to keep a presence here on MyBB. Please don't let that change.

When you get dumba$$es (who don't even pay you money) calling you out for nonsense. When you get a disgruntled customer who fails at basic reading trying to tarnish the brand very publicly. Those are the days you need to be here.

I would think that 99% of your customer base loves you guys. But you can't please all the people all the time. The transparency thing is the best policy, but then you get people who still don't trust your intentions. My advice, say your piece and leave it, so it doesn't become a constant source of aggravation.
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Agreed.

Now can we please just return to normal feedback thread?
 
Bighit said:
Apologies if this has been asked before but not in the mood to sift through all the OT nonsense that has come in from that other thread; is there an ETA on when the premium users will have access to the portal?
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Bloody good question ! :D ........... CW, any feedback on this yet ? :confused:
 
DrJohnZoidberg said:
@CrystalWeb, I'm still having problems with some websites on all my IS accounts. Are you able to access www.betonline.ag?

Been out since last night and works fine from my other accounts, sent a ticket to WA but haven't heard anything back yet. Could you take a look if there is something weird going on here?

TIA
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Hi doc

Looks like a problem with the host. They've configured entire IP ranges to be blocked. Reported to them and hopefully sorted shortly for all IS based accounts...
 
I seriously hope the ludicrous T's and C's trolling has come to an end.

Was it regarding using 3rd party apps to negate shaping? Thats all I could make out in the previous pages.

Sounds silly, those customers are not wanted on any network.
 
Surv0 said:
I seriously hope the ludicrous T's and C's trolling has come to an end.

Was it regarding using 3rd party apps to negate shaping? Thats all I could make out in the previous pages.

Sounds silly, those customers are not wanted on any network.
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Ja. He wanted a R300 account he could download the whole internet with, basically.
 
This probably been asked before but on the home capped does the normal capped data and the free data use the same protocols ( if I can call it that ) with regards to shaping downloads or will free data run at line speed 12 to 6 ?
 
Kensei2605 said:
This probably been asked before but on the home capped does the normal capped data and the free data use the same protocols ( if I can call it that ) with regards to shaping downloads or will free data run at line speed 12 to 6 ?
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I don't know the technical side of it, but based on my experience there has yet to be a night where I don't get full max line speed from 00:00 till 06:00 :D

Getting a solid 9.5GB every night in those time slots on my 4mb line.
 
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