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please send me all the Pm`s i sent you
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Question of the Day: Will you be subscribing to the new Disney+ R49 streaming package?
*READ FIRST* Vodacom Problems: Slow Throughput, Trying to Connect, DNS, High Latency
- Thread starter VodacomData
- Start date
please send me all the Pm`s i sent you
Hi
My connection is reeeaaallyy slow today. Is there something wrong with the vodacom towers in Pierre van Ryneveld?
This is my speedtest result:
I'm trying to download a 6MB file and it says it's going to take 2 hours. I've phoned 155 but they can't help me. My reference number is S2-Y8BBS-S9GD.
VMC says my connection is good and it's using HSDPA.
added: Vodacom speedtest result
download speed: 266 kbps
upload speed: 6 kbps
My connection is reeeaaallyy slow today. Is there something wrong with the vodacom towers in Pierre van Ryneveld?
This is my speedtest result:
I'm trying to download a 6MB file and it says it's going to take 2 hours. I've phoned 155 but they can't help me. My reference number is S2-Y8BBS-S9GD.
VMC says my connection is good and it's using HSDPA.
added: Vodacom speedtest result
download speed: 266 kbps
upload speed: 6 kbps
Last edited:
yes, exact same problem since the weekend - 3g very erratic - sometimes connects to sites, sometime just hangs - sometimes can get to g0ogle.co.za and sometimes doesn't - is there anything we can do?
edit: ok just tried to call and after going through all the prompts end up with due to unforseen circumstances call centre is closed???
great
edit: ok just tried to call and after going through all the prompts end up with due to unforseen circumstances call centre is closed???
great
Last edited:
Ironic - posting from an MTN SIM LMAO!!!!!!!!
Same issue - SLOWWWWWW or no response from the site - most sites. SA sites seem ok - i guess...
I am in Midrand. Full signal (5 bars) but not much data throughput... Really bad international surfing!!
Same issue - SLOWWWWWW or no response from the site - most sites. SA sites seem ok - i guess...
I am in Midrand. Full signal (5 bars) but not much data throughput... Really bad international surfing!!
What dont you guys understand on the 1st page ?
PM HIM WITH THE INFO REQUIRED ON THE 1ST PAGE HOWS THIS HELPING YOUR CAUSE ?
Good to see I am not the only one who feels like a stuck record when it comes to asking people to supply the required information.
MBB
Active Member
MBB
Battling with connection and download speed since last week. I am at Greenstone Hill.Directly opposite the Modderfontein Golf course
anyone else having problems?
mine is disconnecting like ALL the time, since yesterday :erm:
a few minutes ago it wanted to connect to "3G" and not "Vodacom 3G" or "Vodacom HSDPA" - anything to do with that?
Battling with connection and download speed since last week. I am at Greenstone Hill.Directly opposite the Modderfontein Golf course
Good to see I am not the only one who feels like a stuck record when it comes to asking people to supply the required information.
What can you do ?
I suggest you delete all the post that do not supply the info
This will have a snowball effect like whats happening now
Dude we just covered this a few post up please read before you post
What can you do ?
I suggest you delete all the post that do not supply the info
This will have a snowball effect like whats happening now
It's a fine balance between allowing people to get help and policing the thing to death, at the moment I am taking the more lenient approach. I was really hoping for some decent uptake on this thread, yet people still post all over the place without the required info
Anyway this is waaay off topic. So wrapping up.
I read the first page and followed the instructions. I phoned 155 and after a long fault finding session, the technical person said that my modem is faulty (even though local access is fine and International access is intermittent).
I also searched the forum for a similar problem and couldn't find anything. I then posted a question on here just to see if it was only me experiencing it.
I see no harm in that.
Sorry for irritating you.
AndrewAlston
Group Head of IP Strategy – Liquid Telecommunicati
Hi All,
There also in addition to this seem to be some interesting routing issues particularly between Neotel and Vodacom with route aggregations/deaggregations looking at the talk on the network operators list.
I've let some people in Vodacom know what we are seeing and they have informed me its being worked on.
There also in addition to this seem to be some interesting routing issues particularly between Neotel and Vodacom with route aggregations/deaggregations looking at the talk on the network operators list.
I've let some people in Vodacom know what we are seeing and they have informed me its being worked on.
Having huge latency and packet loss issues since last night. Logged a fault with 155. Problem seems to be on the breakout of Vodacom's network because the speedtest is fine.
1) Location: Edgemead
2) Time of issue: Since Friday evening
3) Device: B970
4) Contract Type (pre-paid, contract, hybrid): Contract
5) Existing reference numbers from 155: S2-Y9N2L-L460S
6) speed.vodacom.co.za results (if possible):
Download Speed: 3577 kbps (447.1 KB/sec transfer rate)
Upload Speed: 1068 kbps (133.5 KB/sec transfer rate)
1) Location: Edgemead
2) Time of issue: Since Friday evening
3) Device: B970
4) Contract Type (pre-paid, contract, hybrid): Contract
5) Existing reference numbers from 155: S2-Y9N2L-L460S
6) speed.vodacom.co.za results (if possible):
Download Speed: 3577 kbps (447.1 KB/sec transfer rate)
Upload Speed: 1068 kbps (133.5 KB/sec transfer rate)
weird, how we all got faulty modems
did you solve your issue, I can't even get a reference number to post here, they refused point blank to give me one, said I must upgrade to 9.4 whatever, connection is now worse, now I can't even get local....
1) Location: Halway House
2) Time of issue: about 2 weeks
3) Device: E220 usb
4) Contract Type (pre-paid, contract, hybrid): pre-paid
5) Existing reference numbers from 155: wont give
6) speed.vodacom.co.za results (if possible):
Download Speed: 0 kbps
Upload Speed: 0 kbps
at least before sofware change was connecting - now just connects but 0 data transfer
SoTrue
Expert Member
Currently experiencing difficulty in connecting and when connected, frequent disconnects occur - Hatfield, Pretoria
weird, how we all got faulty modems
did you solve your issue, I can't even get a reference number to post here, they refused point blank to give me one, said I must upgrade to 9.4 whatever, connection is now worse, now I can't even get local....
1) Location: Halway House
2) Time of issue: about 2 weeks
3) Device: E220 usb
4) Contract Type (pre-paid, contract, hybrid): pre-paid
5) Existing reference numbers from 155: wont give
6) speed.vodacom.co.za results (if possible):
Download Speed: 0 kbps
Upload Speed: 0 kbps
at least before sofware change was connecting - now just connects but 0 data transfer
Yes, I didn't do anything, it just came right. It was definitely not the modem, it must of been network problems.
I think the reason the consultant said it was my modem was because at the time I had the problem, I told him that browsing via my my phone was working which it was. I have no idea why I couldn't browse via the modem yet could browse via the phone.
After almost a week I got home last night to find that my internet was usable again. Woot! A follow-up with 155 and lots of prodding from VodacomData earlier in the week revealed that my local BTS (?Base Transmission Station?) was broken. And helpdesk initially insisted that I clear my cookies and reset my router <sigh>.
The Thug
Well-Known Member
Further to my post here http://mybroadband.co.za/vb/showthread.php?t=201259
1) Location: Linden, Johannesburg
2) Time of issue: 3 Days
3) Device: Novatel Merlin Wireless XU870
4) Contract Type (pre-paid, contract, hybrid): Contract
5) Existing reference numbers from 155: S2-YBR3K-K6CKE
6) speed.vodacom.co.za results (if possible): have not tried
Download Speed: 0 kbps
Upload Speed: 0 kbps
1) Location: Linden, Johannesburg
2) Time of issue: 3 Days
3) Device: Novatel Merlin Wireless XU870
4) Contract Type (pre-paid, contract, hybrid): Contract
5) Existing reference numbers from 155: S2-YBR3K-K6CKE
6) speed.vodacom.co.za results (if possible): have not tried
Download Speed: 0 kbps
Upload Speed: 0 kbps
- Joined
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- Messages
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