*READ FIRST* Vodacom Problems: Slow Throughput, Trying to Connect, DNS, High Latency

marine1 said:
Ya ya ya always a freaking failure, Vodacom is the failure !! :mad:
MTN was a problem but my god your network is down more than its up FFS
Click to expand...

Erm...mmmm ehhh...eish...EEK!!! :eek:

Marine is cross!

/runs!

hehe.

Seriously though marine.....a dr@l managed to cut through the transmission cable. Some or other contruction company that just jackhammered anywhere without finding out what is below the surface me suppose. :mad:
 
UPDATE:

ONGOING: Network/Transmission: Various services (MOC, MPESA, USSD, Recharge, Vodashops, Data connectivity, IVR, various WAPS’s, WN access to certain buildings and SGP are affected by the Transmission failure between Germiston and Kelvin. Engineering attending

Cause: Cable has been damaged (by contractors) and splicing is not possible.

AFFECTING: Southern Gauteng, Limpopo, Northern Gauteng & Mpumalanga
 
VodacomData said:
UPDATE:

ONGOING: Network/Transmission: Various services (MOC, MPESA, USSD, Recharge, Vodashops, Data connectivity, IVR, various WAPS’s, WN access to certain buildings and SGP are affected by the Transmission failure between Germiston and Kelvin. Engineering attending

Cause: Cable has been damaged (by contractors) and splicing is not possible.

AFFECTING: Southern Gauteng, Limpopo, Northern Gauteng & Mpumalanga
Click to expand...

Hectic!!! Thanks for the update and good luck with the mission!
 
whats up with vodacoms service today? no signal in pta montana...

whats up with vodacoms service today? no signal in pta montana...
 
i.r.o. Voda service ... I need to buy more data (prepaid) and have bought airtime (R400) which I want to convert ot data using the voda website ... I keep getting this message on their site:

Data Balances

We cannot process your request as we are experiencing technical difficulties. Please try again later. Should the problem persist please contact Vodacom Customer Care.
Click to expand...
 
marine1 said:
Vodacom I f ucking hate you, mms is not working and you can't get through to 111 what the hell? Multi billion Rand company and your call centre is down?
Click to expand...

I share your sentiment. Haven't had 3G now for about 3 weeks, and the 2G is so slow you can't use it. I'm left with most of my cap that I paid for, which will now expire at the end of the month. I phoned Vodacom help centre and all the guy did was make excuses and say they are updrading and improving yada yada, before he even knew where in the country I was. Meanwhile I sit with 0.21 Mbps download speed, and 0.06 Mbps upload speed according to speedtest. net.

I am waiting to see if they'll phone me back.

I can't wait to leave these idiots.
 
GPSJane said:
Ok thanks for the move to the correct place. The info:

1) Location: Johannesburg
2) Time of issue: The last 2 weeks
3) Device: iPhone
4) Contract Type (pre-paid, contract, hybrid): contract
5) Existing reference numbers from 155:
6) speed.vodacom.co.za results (if possible):

And to repeat - I still have no 3G ad have not had for the last 2 weeks.
Click to expand...

So what was the point of having to post my problem here if there is no response? I'd rather post my own thread and maybe there I would receive some response!
 
GPSJane said:
So what was the point of having to post my problem here if there is no response? I'd rather post my own thread and maybe there I would receive some response!
Click to expand...

From your earlier post I see there is no reference number, so I'm assuming you haven't reported the problem to the call centre?

Also Johannesburg is a big place; you're gonna have to be more specific so that others in the same area can advise on whether they have 3G coverage.

Have you tried any other 3G devices?
 
https certificate on vodacom site is broken.

Bought a 30mb data bundle. *111*502# says I've got over 30 000 MB. Vodacom site says technical problems when checking data balance. Going through the *111# menu yields the correct balance. 3 methods of checking the same things 3 answer. :rolleyes:
 
All comms down?

Ok, so I am sitting here and the only form of comunication open to me is my wireless on my laptop. My adsl, telkomline, bbm and cellphone all dont work. I call out, but there is no one on the other side. Telkom line says all code's are temporarily unavailable. Any1 else getting this stuff?
 
Why move my post here? I dont have ANY trouble with my vodacom broadband...in fact it's the ONLY thing that is working. I know other people are suffering same issues?
 
Hi All

We are currently experiencing transmission failures in KZN affecting Voice and Data , it is currently in hand with the Network Engineers

Regards
 
Network down again - third time in last 2 months !! FFS

:mad::wtf:

Cannot get Cellphone call or Data connectivity from Bramley (Corlett Drive) to Sandton (cnr Grayston & Rivonia rd). Time - from 11:151m 30/06/2011. Checked with a colleague also on Vodacom, same problem.
Please don't tell me this is another cable fault!

Where is the redundancy? I cannot believe that they can still go down so spectacularly.

I am dependant on my phone being connected all the time as I am an IT consultant. now if I put another service Providers sim in my phone to get connectivity I void my warranty. Nice one Vodacom
:mad::mad: :mad:
 
Thank god i found this thread, my yodacum has no calls or sms, i thought it was an early rica, threw all toys out of cot, because i am Rica'd. Durban KZN area
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X