*READ FIRST* iBurst Network Status & Issues (DNS, Throughput and Latency)

ginggs said:
I don't think it's the tower.

I'm experiencing similar since Eskom started load-shedding. My router is on UPS but I relocated my iBurst modem some time ago to improve signal and so it is not.

From my router logs:
Eskom power lost at 08:52:56
Eskom power restored at 10:22:15
iBurst authenticated at 10:22:25
iBurst disconnected at 10:22:24
iBurst authenticated at 12:22:24
From 12:22:55 until 12:43:40 there is a series of "terminating... - failed to authenticate ourselves to peer" errors
iBurst authenticated at 12:43:51
iBurst disconnected at 16:44:26
iBurst authenticated at 16:44:27
Click to expand...

So it looks like if you had a connection for a week you were safe, but once you lose it you end up with endless disconnects. Have you logged a call with them?
 
Well it looks like they have done something. My connection has remained stable since +-5pm yesterday and I was able to run my downloads uninterrupted using Midnight 2 Morning data. Let's hope it stays that way.
 
B.K said:
So it looks like if you had a connection for a week you were safe, but once you lose it you end up with endless disconnects.
Click to expand...
Yup.
B.K said:
Have you logged a call with them?
Click to expand...
No, I was on my way out.
Gekco said:
Well it looks like they have done something. My connection has remained stable since +-5pm yesterday and I was able to run my downloads uninterrupted using Midnight 2 Morning data. Let's hope it stays that way.
Click to expand...
Stable for me too now. Modem been connected since 19:55:06 last night.
 
My downloads completed this morning. Looks like things are back to normal.
 
Seems to be working now, I have 8 hours uptime so far.

Who want to put money on "We didn't change anything on the network, must of been your equipment all the time"
 
+1 on the disconnect issue (Douglas Dale, Joburg). I'm mining cryptocurrencies over iBurst only to find it disconnected after two hours.

Thanks for the ticket number.
 
Has anyone been able to accurately check their data usage yet? Mine is still nonsense.
 
Has anyone else been experiencing disconnections again?

I'm in Cape Town where the weather has been pretty miserable.
 
Zizoo said:
Has anyone else been experiencing disconnections again?

I'm in Cape Town where the weather has been pretty miserable.
Click to expand...

Yes since late last night. The weather is fine at the moment though and I am still experiencing frequent disconnects.

Bellville, Western Cape
 
I am experiencing the same recurring time lapse disconnect as at the beginning of this this month. Currently it happens consistently at a 4 hour interval. Disconnects at 11:00, 15:00 & 19:00.
 
Yes definitely the same issue. Just had another disconnect at 21:00.

EDIT: And now another at 23:00 - Seems like we are back on a 2 hour cycle now
 
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hey guys, had this problem beginning of year, for 2 months plus, very frustrating, and with an uncapped acc, what eventually solved it for me was i had to get an outside antenna, no disconnects since then.....
 
Is anyone else still having problems seeing their usage? Mine is currently messed up as it was last time there were disconnects, but even before this I only had Midnight to Morning (looked accurate too) showing.

Also, while I'm here. Recommended MTU for Wireless? I had it on 1392, then 1364, now I'm going to lower it to 1352. Downloads over the Playstation Network are still corrupted half the time. Xbox 360 and direct to my PC have never failed.
 
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