*READ FIRST* Vodacom Problems: Slow Throughput, Trying to Connect, DNS, High Latency

Lines stolen or batling to get a good enough signal for phone calls and Internet. I can help provide me with your street add and I will let you know within 1 hour.
 
Problem with downloads here:

AxtRVyHCEAAilKF.png:large
 
vodacom sucks BAD!!!! seems like they just dont give a ****.. but then if you dont have any real competition then why bother hey.. id say just another telkom but then i get MUCH better consistency*from telkom. so glad i have adsl and wifi at home.
 
What's up with vodacom these days? Often I try to surf, and I have good HSPA+ signal, yet there is no throughput, and web pages simply don't load! Like just now, at 06:30, I might as well not have bothered, should have guessed vodacom was up to their tricks again :wtf:
 
Steynsrus 3G down.
Eskom had cut the power for the day, when it came back on, there was only edge.
 
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This is in Illovo, Joburg.

Vodacom has expired here, almost totally dead !

This is using a Huawei E367, and it has gradually declined over the last few months.
 
Steynsrus again, for the last couple of days 3G has been slow, unresponsive to the point where pages won't even load, it connects but nothing happens, occasionally it'll open a page. Neighbors and everyone else in my area is having the same problem.

Connecting on Edge however, things seem to be normal, problem is related to 3G only.
 
It's been 5 days now, and 3G is practically dead, can connect but nothing happens. It also doesn't auto switch to edge, what normally happens when 3G is down.

Already had a few people with the 2Gig promo data bundles contact me, because they couldn't get their internet banking done. So far I know of 5 people who has the exact same problem in the area, and they've tried contacting Vodacom call center with no results.
Some of them told me that the voice quality was also bad atm, although I'm not sure if it relates to this problem.

Been getting a few "you may need to activate your sim on this network first" errors too when searching for the network.

edit: 6 days now.
 
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New problem, can see 3G, but can't connect to it. Edge works though.

edit: Works again, was down for about 10 hours.
 
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No *****

xera said:
What's up with vodacom these days? Often I try to surf, and I have good HSPA+ signal, yet there is no throughput, and web pages simply don't load! Like just now, at 06:30, I might as well not have bothered, should have guessed vodacom was up to their tricks again :wtf:
Click to expand...

I gave up my trusty ADSL line and got Vodacom "broadband" nogal. It's crap!! I think that their marketing is tantamount to fraud and the CEO should be jailed. Why must I cut down a 50 year old willow and replace my house's roof in order to get a signal?

I bought 1.5 gig at R350 or thereabouts and there is a very real danger that I will lose it, because I cannot use it. On ADSL I used about 70 gig in a good month, so I am not the problem. Is it really neccesary to learn all the jargon?

Stuff them!! I will open a fraud case against the CEO and see where it goes.
 
1) Location: Strand, Western Cape
2) Time of issue: Started around 22 December 2012
3) Device: Huawei dongle (E1562 or something like that. Can't check. It's currently plugged into my computer)
4) Contract Type (pre-paid, contract, hybrid): Data Contract (27827269446)
5) Existing reference numbers from 155: N/A
6) speed.vodacom.co.za results (if possible): Can't run a speedtest, as my internet won't connect

For the past few days I try to connect to the internet, I connect for about 2 seconds and then my download speed goes to 0.00 kbps and nothing loads. When I disconnect and try to reconnect I get an Error 619 that the remote computer or whatever can't be connected and the port has been closed. How am I supposed to use my monthly data if I can't connect?
 
Melkbosstrand: 38kbps upload speed for three days now. Download between 1000 and 5000 kbps. Internet access useless. Ongoing connection time-out errors.
 
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xera said:
I get 70ms ping, ~3.8Mbps download, but only 0.06Mbps upload. Why? My signal is -91dBm.

I have reported the problem twice now recently to vodacom. They told me some other random person said the problem had been resolved in the area, and they are ignoring my further complaints.

http://www.speedtest.net/result/2500076250.png
http://www.speedtest.net/result/2500078382.png
http://www.speedtest.net/result/2500080734.png
Click to expand...

-91bdm is not very good signal. but yes based on your ping and dl it should be about 10x that
 
SAdata said:
-91bdm is not very good signal. but yes based on your ping and dl it should be about 10x that
Click to expand...

Yeah notice how in the speedtests, my download speed and ping vary, but the upload speed does not!

Not very good? Well it's better than the -97dBm I was getting before.
 
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